Grow your business in the USA

Enter the global market by expanding across the Atlantic

Grow your business in the USA

Enter the global market by expanding across the Atlantic

Selling your products in the USA

With a shared language and experience with online shopping, American customers place a high amount of trust in British products, according to research commissioned by Royal Mail. This, combined with the fact that businesses don’t have to pay duties on exports under $800, makes the USA an excellent destination for your product exports.

Here are some key statistics from US shoppers, found on our 2018 Delivery Matters report:

  • 1 in 7 American online shoppers bought from a UK site in a three month period
  • Those shoppers spent an average of $ 257 on UK websites
  • 90% of American online shoppers trust UK brands
  • 71% like to buy British brands
  • US shoppers particularly seek out items only available in the UK
  • Clothing, accessories, books and jewellery are amongst the most purchased items

Here are some key statistics from US shoppers, found on our 2018 Delivery Matters report:

The average American shopper shops online twice a month, spending over $100*

How to grow your export business to the USA

No matter your current level of international trade, Royal Mail can help. One of the most important things to get right is the delivery experience.

Our Delivery Matters research shows delivery is a key factor for US online shoppers. It can be the difference between a sale and an abandoned cart.

  • 32% of US online shoppers will abandon a purchase if the international delivery cost is too high
  • 19% will go elsewhere if delivery takes too long
  • 31% are more likely to buy from the UK if full delivery tracking is included
  • 16% won't buy if they’re not happy with the returns policy
  • 27% are more likely to buy from UK retailers if they can track returns

Get the full Delivery Matters Report

Export to the USA with Royal Mail international shipping

Our range of international services can help build trust and increase sales to the US market.

And we found of US shoppers 31% are more likely to buy from the UK if full delivery tracking is included.*

Choose a service to find out how it can help your business deliver.

Service Lower price option Fast delivery Full tracking included Proof of delivery included Delivery aims to USA
International Business Tracked  
  •  
  •  
  •  
 5-7 working days
International Business Tracked and Signed  
  •  
  •  
  •  
 5-7 working days
International Business Standard
  •  
       6-7 working days
International Business Economy
  •  
       6 weeks

 

Our US partnership can help you deliver 

Royal Mail services can fit all businesses – from Marketplace sellers and small companies to larger businesses.

We use our long standing relationship with the United States Postal Service (USPS) to get your deliveries there. This allows you to get your items delivered to your customers alongside their mail every working day of the week. 

Delivery days Delivery window Process if item can't be delivered Network of access points
Monday-Saturday Once a day
  1. One delivery attempt
  2. Card left if customer out
  3. Item retained for 15 days before being returned to sender
 Around 31,000 post offices

By using USPS we also benefit from a familiar delivery experience, including pre-advice emails for our tracked services.

 

Electronic customs data

From 1 January 2019, businesses sending goods to the USA will need to provide electronic customs data. Find out more.

 

Check the status of deliveries around the world

For the latest updates on any delays with deliveries to countries and territories, see our International Incident Bulletin.

International Business Parcels

Tracked, signed, and untracked options
Find out more

Send more than 20 parcels a week?

Save with a Business Parcels Account
Find out more

*All statistics are from Delivery Matters USA, Trinity McQueen, 2018