Puts everyday health, beauty & wellness shoppers in control of their items as they’re being delivered, providing delivery information and reducing customer enquiries to you.

• Royal Mail Tracked 24^® and Royal Mail Tracked 48^® deliver next day/in 2-3 days
• Sunday parcel deliveries with Royal Mail Tracked 24^®
• Estimated delivery window from 2 hours lets shoppers plan their day
• Optional signature and photo on delivery
• Provides the convenience that shoppers want, with Delivery to Neighbour and Safeplace

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Delivers those essential orders that have to be there by tomorrow. Perfect for valuable or limited edition items – or extra special pick-me-ups.

• Delivered by 9am, 1pm or Next Day
• Delivery on a Sunday with Special Delivery Guaranteed Next Day
• Signature and photo on delivery
• SMS/email customer notifications
• Inclusive £750 compensation, with the option to increase to £2,500

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Offer a quick but cost-effective delivery option to your customers, ideal for lower value goods.

• Royal Mail 24^® and Royal Mail 48^® deliver in 1-3 days
• Free delivery confirmation online on Standard Parcels
• Online delivery confirmation shows you when your item has been delivered or attempted to be delivered and is available online at royalmail.com/confirm - helping reduce customer service queries

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Offer the convenient option of letting shoppers pick up their everyday health, beauty or wellness items if they know they’re not going to be at home.

• Available at 10,000 Post Office® branches and 1200 Royal Mail Customer Service Points nationwide
• 99% of people live within 3 miles of their local Post Office®
• Local Collect^® gives you a presence on the high street with the UK’s largest click & collect network

 
Customer changed their mind about that shade of blush? Returns are quick, easy and convenient with Royal Mail – and help boost customer loyalty.

• Choose between 24 and 48 hour service to fit your needs
• It’s easy to drop items with us, customers can choose to drop their item at a Royal Mail Customer Service point, Parcel Postbox, Post Office branch or choose to have their return picked up from home with our Parcel Collect service
• Allows customers to track and confirm receipt of their return
• Inclusive compensation up to £150

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Take advantage of our local partnerships with 230 countries and territories worldwide to grow your international sales.

Give international buyers the same great service as UK shoppers – the ability to track their own parcel, with online delivery confirmation.

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