Give your everyday health, beauty & wellness deliveries a makeover
Give your everyday health, beauty & wellness deliveries a makeover
Your shoppers really care
Everyday health, beauty & wellness customers want the products they love on time, every time – and among online shoppers, Royal Mail is the most trusted delivery provider when compared with other major UK delivery providers.1 We’re the greenest delivery partner for parcels and letters in the UK2 too: perfect for eco-friendly shoppers.
Get started with our trusted delivery & returns services
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Get in touchTracked delivery for speedy sending
When they just have to try those new supplements right away, deliver it next day, even on a Sunday with Royal Mail Tracked 24 or in two days with Royal Mail Tracked 48, featuring end to end tracking for extra peace of mind. They’ll receive notifications, delivery windows from 2 hours and inflight delivery options. Plus if it’s suitable for a letterbox we’ll pop it through the door, to help improve your first time delivery success!
Guaranteed delivery for must-have goodies
When that haircare has to arrive in time, Royal Mail Special Delivery Guaranteed® (or your money back!3), notifications, and the reassurance of a signature and photo on delivery.
Relax with reliable returns
Royal Mail Tracked Returns® provides a 24 or 48 hour service and can help you offer your customers more convenient drop off and collection options. With Parcel Collect we’ll pick up returns from your customers’ doorsteps and even bring a label. Our posties collect as they deliver along their route, preventing additional journeys, meaning fewer emissions.
Simple stock replenishment
Want to simplify your logistics and help reduce costs? Royal Mail Relay® allows you to fulfil in-store pick up orders, replenish stock and transfer it between stores. Items are sorted overnight for delivery to any location, early morning or within agreed time windows to suit your retail operation.
Sending overseas?
We deliver to over 230 countries and territories (with tracking to the doorstep available in 80 key countries with our International Business Tracked Services!), and our trusted local partners boost first-time delivery success worldwide.
Your brand in their manicured hand
Royal Mail Door to Door® is a targeted way to reach customers without using personal data. Make shoppers aware of your new products and deals with affordable door drops of leaflets, brochures and flyers.
UK Delivery and Returns service for Everyday Health, Beauty and Wellness
Puts everyday health, beauty & wellness shoppers in control of their items as they’re being delivered, providing delivery information and reducing customer enquiries to you.
- Royal Mail Tracked 24® and Royal Mail Tracked 48® deliver next day/in 2-3 days
- Sunday parcel deliveries with Royal Mail Tracked 24®
- Estimated delivery window from 2 hours lets shoppers plan their day
- Optional signature and photo on delivery
- Provides the convenience that shoppers want, with Delivery to Neighbour and Safeplace
Delivers those essential orders that have to be there by tomorrow. Perfect for valuable or limited edition items – or extra special pick-me-ups.
- Delivered by 9am, 1pm or Next Day
- Delivery on a Sunday with Special Delivery Guaranteed Next Day
- Signature and photo on delivery
- SMS/email customer notifications
- Inclusive £750 compensation, with the option to increase to £2,500
Offer a quick but cost-effective delivery option to your customers, ideal for lower value goods.
- Royal Mail 24® and Royal Mail 48® deliver in 1-3 days
- Free delivery confirmation online on Standard Parcels
- Online delivery confirmation shows you when your item has been delivered or attempted to be delivered and is available online at royalmail.com/confirm - helping reduce customer service queries
Offer the convenient option of letting shoppers pick up their everyday health, beauty or wellness items if they know they’re not going to be at home.
- Available at 10,000 Post Office® branches and 1200 Royal Mail Customer Service Points nationwide
- 99% of people live within 3 miles of their local Post Office®
- Local Collect® gives you a presence on the high street with the UK’s largest click & collect network
Customer changed their mind about that shade of blush? Returns are quick, easy and convenient with Royal Mail – and help boost customer loyalty.
- Choose between 24 and 48 hour service to fit your needs
- It’s easy to drop items with us, customers can choose to drop their item at a Royal Mail Customer Service point, Parcel Postbox, Post Office branch or choose to have their return picked up from home with our Parcel Collect service
- Allows customers to track and confirm receipt of their return
- Inclusive compensation up to £150
International parcel delivery for Everyday Health, Beauty and Wellness
Take advantage of our local partnerships with 230 countries and territories worldwide to grow your international sales.
Give international buyers the same great service as UK shoppers – the ability to track their own parcel, with online delivery confirmation.
1 Mintel Online Retailing Consumer Report 2023. Research conducted with Online Shoppers.
2 Based on publicly available reported gCO2e per parcel from other UK parcel operators.
3 Exceptions apply. We deliver throughout the UK but there are restrictions to delivery guarantees in some areas.
See Appendix A: Delivery Speeds in the UK parcels services user guide (pdf, 5.83 MB) for full details