International Signed
Features
*A signature is taken on delivery however we don’t provide a copy of the signature to you as part of the service and it’s not available to view online.
Options
International Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East
Visit International SignedReady to send?
Buy online now with Click & Drop
International Tracked
Features
Options
1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days
Visit International TrackedReady to send?
Buy online now with Click & Drop
International Standard
Features
Ready to send?
Buy online now with Click & Drop
International Economy
Features
Delivery aims
Visit International EconomyReady to send?
Buy online now with Click & Drop
You are responsible for checking postal restrictions and prohibitions for your destination.
There are rules about what Royal Mail will carry and each country has their own restrictions which may differ, so it’s important to check both.
Check the status of deliveries around the world on our International Incident Bulletin
Can I send it to Canada?
Gifts valued at CAD$60 or less are exempt from duty and tax, but please note that alcohol does not qualify as a gift.
Don’t send
-
Liquids over 1l
-
Alcohol over 24% ABV (rum, whisky, vodka)
(These are prohibited by Royal Mail)
-
Meat or fish products with offensive odours
(See the Universal Postal Union guide)
Check restrictions on
-
Fish, game, meat and poultry
-
Plants and seeds
(See the Universal Postal Union guide)
Send food items in their original manufacturer’s packaging if possible. This helps to speed up the customs clearance process.
Don’t send
-
Liquids over 1l
-
Aerosols
-
Perfumes or aftershaves containing alcohol
-
Nail varnish, polish or gel
(These are all prohibited by Royal Mail)
Gifts valued at CAD$60 or less are exempt from duty and tax, but please note that tobacco does not qualify as a gift.
Check restrictions on
-
Tobacco
-
Electronic smoking and vaping products
Canada Post has more information.
Gifts valued at CAD$60 or less are exempt from duty and tax. If the gift is worth more than CAD$60, the Canada Border Services Agency will charge duties and taxes on the excess amount. The gift must be sent directly to the recipient, and include a card or other clear indication that it is a gift.
Items that do not qualify as gifts:
-
Tobacco
-
Alcoholic beverages
-
Advertising material
-
Items sent by a business to a consumer in Canada
Here is an indication of prohibited items for mailing to Canada. For further information, or further clarification please refer to the Canada Post website
Please also refer to:
- The Universal Postal Union - UPU - prohibitions and restrictions tool
- The Postal Guide which provides the most up to date information and procedures for restricted and prohibited items to Canada: https://www.canadapost.ca/tools/pg/manual/default-e.asp?ecid=murl07001132
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary.
The information below is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Please remember that Royal Mail also prohibits and restricts certain categories of items. For more information visit royalmail.com/prohibitedgoods
Prohibited items to Canada
Prohibited products are not permitted in the mail under any circumstances.
Under Canadian law, any person using the mail for the delivery of any one of the following items commits an offence:
- Articles that are obscene, indecent, immoral or scurrilous.
- Any information relating to bookmaking, pool-setting, betting or waging.
- Articles relating to unlawful lottery schemes.
- Any article relating to schemes to deceive or defraud the public.
- Articles or special messages sent to any person with the intention to obtain money under false pretences.
- False representation on any customs document is considered an offence
- bee-keeping apparatus, used
- chain letters and other literature pertaining to fraudulent schemes
- contraceptive devices and literature
- corrosives, nuclear substances or oxidizing substances
- counterfeit or imitation coins
- explosive, flammable or combustible liquids, gases or solids
- firearms, weapons and ammunition
- gold bullion, gold dust or non-manufactured metals
- hate propaganda
- live animals
- manufactured goods bearing insufficient markings or origin
- margarine or butter substitutes
- metallic labels
- obscene, immoral, indecent or scurrilous matter
- poisonous or infectious substances
- prison-made goods
- unlawful lottery tickets and advertising.
In addition other items prohibited from posting to Canada include:
- Electronic cigarettes, cigars, cigarillos and pipes, as well as cartridges of nicotine solutions and related products.
Further information can be found on the Health Canada website (new window). Any additional questions on this policy can be referred directly to the Partnerships Division, Admissibility Branch, Canada Border Services Agency headquarters in Ottawa on 613-946-0240.
Here is an indication of restricted items for mailing to Canada. For further information, or further clarification please refer to the Canada Post website
Please also refer to:
- The Universal Postal Union - UPU - prohibitions and restrictions full list - PDF - link
- The Postal Guide which provides the most up to date information and procedures for restricted and prohibited items to Canada: https://www.canadapost.ca/tools/pg/manual/default-e.asp?ecid=murl07001132
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information above is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Please remember that Royal Mail also prohibits and restricts certain categories of items. For more information visit royalmail.com/prohibitedgoods
Restricted items to Canada
- copyright works
- currency
- dead animals, including wild birds or their parts
- diamonds (rough)
- drugs and other controlled substances
- eggs, milk and other dairy products
- films
- fish, game, meat, poultry, fruit, vegetables and their products
- intoxicating liquors
- liquids, liquefiable substances and powders
- live chicks, parasites, leeches, bees and bees' wax
- medical material, including specimens
- plants, seeds, fruits, bark, plant parts and soil
- seed potatoes, onions and other raw root crops
- tobacco
- wheat, straw, bran, chaff, barley and their products.
Alcoholic Beverages
The importation of alcoholic beverages (including wine) to Canada is strictly prohibited unless being mailed to a Provincial Liquor Board or Commission, or to a manufacturer or distributor of such beverages in Canada.
Periodicals
Canada prohibits periodicals:
- that contain advertisement primarily directed to a Canadian market and which does not appear in identical form in all copies of that issue in the country of origin
- in which more than five per cent of the advertising content indicates specifically where goods or services may be obtained in Canada, or indicates specific terms or conditions relating to the sale or provision of goods or services in Canada.
Tobacco products
Tobacco and tobacco products may be imported for personal consumption in limited quantities, provided that they meet the requirements of the Canada Border Services Agency (CBSA). Importation of tobacco products must also meet the requirements of the Tobacco Departmental Regulations available at the following website: http://laws.justice.gc.ca/en/E-14.1/sor-2003-288/219094.html and the Tobacco Act at: http://laws.justice.gc.ca/en/T-11.5/.
NOTE: Labelling and stamping requirements of the Tobacco Departmental Regulations do not apply when an individual imports five (5) or less units of packaged tobacco. A unit is defined as: 200 cigarettes; 50 cigars; 400 tobacco sticks; or 400 g of manufactured tobacco.
Electronic smoking products (i.e. electronic products for the vaporization and administration of inhaled doses of nicotine including electronic cigarettes, cigars, cigarillos and pipes, as well as cartridges of nicotine solutions and related products) currently require market authorization by Health Canada prior to being imported. Failure to obtain this authorization will result in your items being refused entry by Canada Border Services Agency (CBSA). For additional information, refer to the Notice - To All Persons Interested in Importing, Advertising or Selling Electronic Smoking Products in Canada on the Department of Health Canada website at http://www.hc-sc.gc.ca/dhp-mps/prodpharma/applic-demande/pol/notice_avis_e-cig-eng.php.
Additional information
Items sent by a business to a consumer in Canada (including advertising materials) are always subject to applicable duties and taxes.
When you send mail from the UK to destinations that are in a different customs union, we require you to provide electronic customs data. This is to satisfy existing and future legal, security and customs requirements in destination countries.
Royal Mail prohibitions and restrictions
Full list of restricted articles for all countries
How to format Canadian addresses correctly
Canadian provinces have two-letter abbreviations, e.g. QC for Quebec.
The city, province and postal code should be written on one line.
'CANADA' in capital letters should be on the last line.
Example:
PIERRE MARTIN
405 E MAIN ST NW
MONTREAL QC H45 6N8
CANADA
Return address: The sender’s name and address must appear on the item. Items without a return address may be sent back to the UK by Canada Post.
To help facilitate customs clearance, it is recommended that you provide recipient contact details (email address and/or phone number) so that recipients are contactable if any information is missing or incorrect. Contact details should be provided within the electronic customs data or in the case of a CN23 on the physical declaration. To ensure this information is protected do not write these contact details separately on the outside item.
Attach a customs label
You’ll need to apply a customs declaration form to your package.
If you buy postage online with Click & Drop the label will be generated automatically, and we will also send customs data in advance of your parcel.
Alternatively, customs declaration labels are available online or in a Post Office® branch.
- For items with a value up to £270, you will need customs form CN22 (pdf, 394.05 KB).
- For items with a value over £270, you will need customs form CN23 (pdf, 227.98 KB) and clear plastic wallet SP 126, also available at any Post Office® branch.