International Business Mail
Send your overseas mail at a speed and cost that suits you
International Business Mail Responses
Receive your customer replies to international direct mail
International Business Mail Responses
Receive your customer replies to international direct mail
Boost the responses of your mailings by making it easier for your customers to reply. With our response services your customers will be able to send back replies to your international mail using a postage-paid envelope – so whether you’re sending out advertising mail, market research or other communications, you’ll see your response rates grow.
How it works
- Buy an annual licence from us
- Include a postage-paid response in your international mail
- You’ll then only be charged for the response items you receive
- Choose a tailored design for each country with Local Look
Choose your response service
| Standard service | Local Look - Fully Paid | Local Look - Part Paid |
|---|---|---|
| Receive replies from customers in over 230 countries worldwide | Selected countries only | Selected countries only |
| You cover the full cost of postage for every return | You pay for the full cost of postage for every return | Your customers pay for the domestic postage cost, you just pay for the return to the UK |
| Same design and pre-addressing to the same UK address | Tailored design to fit with each country | A local PO Box return address |
| Delivery aim: within 7 working days | Delivery aim: within 10 working days | Delivery aim: within 10 working days |
*Local Look Fully Paid and Local Look Part Paid are not currently available from France and Portugal
Weight limits
You can mail responses weighing up to 50g from most countries, although size and weight limits may vary. You can mail responses weighing up to 250g from selected European countries with our standard service.
Documents and user guides
International Business Mail Response Services user guide (pdf, 1.9 MB)
International Response Services Specific Terms and Conditions (pdf, 92.86 KB)
International Business Mail Response Indicia 2015.zip (zip, 1.31 MB)