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Contact us about parcel shipping solutions

Please enter some details about yourself and your company and we'll be in touch about your options.

Please note this form is not for Customer Service type queries. To ensure your query is answered as quickly as possible and gets to the right team if needed we recommend visit the following pages:

Business CollectionsOpens in a new window
Tracking an itemOpens in a new window
General business queriesOpens in a new window
General consumer queriesOpens in a new window

Required fields

Name *

Email address *

Telephone number *

Company name *

Postcode *

How many parcels do you send each week? *

As you are sending less than 20 parcels a week the best solution for you is to buy postage online with Click & DropOpens in a new window or the Royal Mail App.

Sending parcels is easier than you think:

Buy postage quickly online using the Royal Mail App or our tool Click & Drop
Print your postage at home
Drop your parcel off at a Parcel Postbox, Post Office branch or Royal Mail Customer Service Point

Visit our sending guideOpens in a new window for quick tips on how to self-serve with Royal Mail.

For general help and support about our services visit https://personal.help.royalmail.com/

Do you have a parcels contract with Royal Mail?

Yes

No

What Shipping Solution are you interested in?

Click & Drop

Pro Shipping

API Shipping

Bespoke Shipping

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Royal Mail Group would like to keep in touch with you about our products, services and offers that might interest you. By clicking submit below you acknowledge that we may contact you by post, telephone, email and text message. If you do not want to hear from us by any or all of these means, please tick the relevant box(es) below:

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We may, on occasion, still need to send you important service messages. Royal Mail Group takes your privacy and security very seriously. For more details please read our Privacy Policy

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