Mailmark Adjustment Amnesty

A checklist of what you'll need before you start your application:

1. Applicant details
• Company name (as registered with Companies House)
• Contact details (including email address)
• Details of any agent that is managing your application (optional)

2. Access Provider details
Please enter details of the Access Provider that will be used for your mailing.

3. Mailmark Supply Chain ID (SCID)
The customer must be the mail originator in all SCIDs linked to this application.
You must provide your Mailmark SCID with this application. If you do not know your Mailmark SCID, please consult your Mail Producer. If they haven’t been setup, refer to the Mailmark SCID setup process for guidance on completing this task.

4. Application overview
You must provide details about the products currently used.

5. Forecast volume
• Product type: Mailmark only
• Format – Standard postcards are not supported please see Machinable Postcard & One Piece Mailer Specification for eligible postcards

Please note: You will be unable to submit this application if the start date is within 10 working days.

Required fields

 

You are an agent if you are submitting the application on behalf of the customer who will benefit from the amnesty.
 

Please ensure the above question is answered before continuing.

 

Please enter your details if you are acting as the Agent and submitting this application on behalf of the customer.

You and the customer will receive an acknowledgment email with a PDF copy of the application once this form is submitted. When the customer receives the confirmation email, we will inform them how we use their data they will be asked to reply confirming that they have read and understood the terms detailed in section 6. You should inform the customer how we intend to use their data as described in section 5. You are not required to accept the Terms & Conditions in section 6.

 

 

1. Customer information

Enter the details of the customer benefiting from the amnesty.

 

Additional contact

If you want a PDF copy of the submitted application to be sent to an additional contact please enter their company name and email address below. The additional contact will also be sent full details of the outcome of your application unless you tell us otherwise. Please leave blank if not.

 

 

2. Customer supply chain details that will be used for this amnesty

Mailmark Supply Chain ID (SCID)

The customer shown in section 1 of this form must be the Mail Originator within any SCID that links to this application.

Additional information: Royal Mail Mailmark® service provides customers and Royal Mail with reporting and management information on mailings. The Mailmark service requires customers to include a barcode on their mail piece. The Mailmark barcode has specific requirements customers need to adhere to and must contain a unique item reference number and a Supply Chain ID. The Supply Chain ID allows us to attribute the posted volume to the correct customer. To use Mailmark services and qualify for an incentive you have to be a participant in the Mailmark supply chain. If you are not already set up as a participant please contact mailmark@royalmail.com

 
Access Provider details

Please enter the details of the Access Provider who invoices you for your mailing. The Access Provider may not be responsible for handing over your mail to Royal Mail.

 

3. Proposed use of amnesty

Please confirm if you intend to submit samples to the Mailmark Quality Assurance (QA) team.

Please Note: To qualify for amnesty against the ‘Barcode not Seen’ adjustment charge, you must complete the ‘Single mailpiece check’ via the Mailmark QA team. Please see full details of all the QA checks available and how to apply.

Details of incentive 2. Please provide the following details:*

• Have you previously used Mailmark?
• Why haven’t you used Mailmark for the mailing campaign you are requesting amnesty for?
• How frequently do you post your campaign, and how many days is the mailing spread over?

Please confirm: *

 

4. Forecast and product details

The minimum volume is 4,000 Advertising Mail items; and or 10,000 Partially Addressed items.

Volume forecast

 

5. Use of your data

Please note that this section can only be completed if you are the customer submitting the application.

We will email to you to let you know we have received your application and will use the information you have provided in it to process it.
 

We may also use that information, including your name and contact details (email address and telephone number), to contact you to discuss customer incentives that may be of interest.
 

 
We will also inform the mail delivery provider under whose contract you are posting that you have made this application, so they can manage the contract relating to this application.

 

6. Terms and conditions

Please note that terms can only be accepted if you are the customer submitting the application.

I have read and understood the

Royal Mail Group Mailmark Adjustment Amnesty Terms

I am duly authorised to make this application on behalf of the Customer named above.