Mail for communications

See how mail builds your brand and engages your existing customers, and how you can optimise your spend

Mail for communications

See how mail builds your brand and engages your existing customers, and how you can optimise your spend

We have different services for sending communications to your customers. This includes:

  • Bills, statements, pension and tax information
  • Appointments and reminders
  • Product, service updates and terms and conditions updates

If you’re looking to send advertising mail, see our marketing mail services

Business Mail

Our service for sending out non-marketing customer mail – we have a choice of delivery speeds and formats.
Get started with Business Mail
Letters being sorted at a mail centre

Specialist mail services for publishers

Our dedicated mail option if you send at least 1,000 editorial titles (magazines, journals or newsletters), twice a year or more.
Subscription and Publishing Mail

Business Responses

Make it easy for your customers to respond to your mailings with our Reply and Freepost services where you only pay for the replies you receive.
See our Business Responses options
Postwoman walking delivering mail

Find the right payment solution for how much you spend

Stamps

Individual items

Use Click & Drop to buy online postage
C&D
Franking

Up to £5k a year

A flexible, in-house, prepaid way to pay for your mail
Franking
Account

Over £5k a year

Use our Business Mail service with an account for ease and the best rates
Business Mail
51%

of people prefer to receive sensitive or confidential information by post, as opposed to 35% by email.

Source: The Value of Mail in Uncertain Times, Kantar TNS, 2017
Pile of letters in an in-tray
Send marketing mail
Target new customers and grow your business with mail
Data cleansing
Optimise your customer data for better targeting and mailing efficiency

Find out how to boost customer acquisition

Get your free guide
Find out more