Delivery Matters reports

Find out about online shoppers' expectations in the UK and abroad in 2020.
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Please choose the report(s) you wish to download.
 

2020 reports

PDF icon Delivery Matters - COVID-19 (May-August) (pdf, 5.29 MB)

PDF icon Delivery Matters - UK 2020 (pdf, 9.04 MB)

PDF icon Delivery Matters - COVID-19 (May-July) (pdf, 1.95 MB)

PDF icon Delivery Matters - COVID-19 (May/June) (pdf, 6.5 MB)
 

2019 reports

PDF icon Delivery Matters - UK (pdf, 1.73 MB)

PDF icon Delivery Matters - Christmas (pdf, 1.1 MB)

PDF icon Delivery Matters - International Summary (pdf, 481.66 KB)

 

2018 reports

PDF icon Delivery Matters - DIY & Gardening (pdf, 1.64 MB)

PDF icon Delivery Matters - Healthcare (pdf, 198.73 KB)

PDF icon Delivery Matters - Beauty & Wellness (pdf, 1.79 MB)

PDF icon Delivery Matters - Fashion & Footwear (pdf, 1.72 MB)

PDF icon Delivery Matters - Returns edition (pdf, 1.21 MB)

PDF icon Delivery Matters - UK (pdf, 3.58 MB)

PDF icon Delivery Matters - Christmas (pdf, 4.34 MB)

PDF icon Delivery Matters - USA (pdf, 1.53 MB)

PDF icon Delivery Matters - Australia (pdf, 1.75 MB)

PDF icon Delivery Matters - France (pdf, 1.65 MB)

PDF icon Delivery Matters - Germany (pdf, 1.78 MB)

PDF icon Delivery Matters - Spain (pdf, 858.56 KB)

PDF icon Delivery Matters - Israel (pdf, 838.77 KB)

 

2017 reports

PDF icon Delivery Matters - Online marketplaces (pdf, 2.56 MB)

PDF icon Delivery Matters - Ireland (pdf, 2.83 MB)

PDF icon Delivery Matters - China (pdf, 2.87 MB)

PDF icon Delivery Matters -Sweden (pdf, 2.9 MB)

 

2016 reports

PDF icon Delivery Matters - Canada (pdf, 5.74 MB)

PDF icon Delivery Matters - Japan (pdf, 3.94 MB)

PDF icon Delivery Matters - Russia (pdf, 7.54 MB)

PDF icon Delivery Matters - Italy (pdf, 3.81 MB)

PDF icon Delivery Matters - India (pdf, 5.3 MB)

 

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