A flexible fit for Sports shoppers
A flexible fit for Sports shoppers
Trust Royal Mail to deliver services to fit every shoppers’ needs
Royal Mail are the UK’s most trusted delivery provider amongst online shoppers.** With more Sports shoppers than ever ordering online, Royal Mail can provide a fantastic doorstep experience to support your growth.
Convenient, flexible delivery
Our fantastic range of delivery services are the perfect way to keep customers happy. Royal Mail 24® and 48 offer great everyday value for Sports clothing, whilst Royal Mail Special Delivery Guaranteed® is ideal for that must-have equipment. Royal Mail Tracked® puts your customers in control with an estimated delivery window from 2 hours. Inflight delivery options are available with our Tracked our Guaranteed services.
Larger parcel deliveries? There’s Parcelforce Worldwide
Offering reliable UK parcel delivery for business to business or consumers. A choice of next day timed delivery and two day delivery services, with a 1-hour delivery window, interactive options and end-to-end tracking. Ideal for items up to 1.5m length and 30kg.
Expand customer reach with marketing mail
2020 produced record-breaking results for mail, with engagement at 96%.† Our marketing mail options are an effective and timely way you can either reach local shoppers or grow your online customer base with geo-demographic targeting.
Even more return options
Offer convenient ways for shoppers to return, with the choice of a doorstep collection, Parcel Postbox drop-off, or a label-less return by scanning a QR code at a Royal Mail Customer Service Point or Post Office.
Delivering a cleaner future
With the UK's largest 'feet on the street' network of postmen and women, Royal Mail plays a key role in keeping emissions low∆.
Go global
The UK has been the third most shopped market for international purchases in the past year.†† We can help you export to 230 countries and territories worldwide, of which 80 are tracked. We partner with local carriers with local knowledge to increase first-time delivery success.
UK delivery & returns services for sport sellers
Let shoppers track their own items throughout the delivery process, reducing the number of customer service enquiries you have to deal with.
- Royal Mail Tracked 24® for next-day delivery
- Royal Mail Tracked 48® delivers in 2-3 days
- Estimated delivery window from 2 hours lets shoppers plan their day
- Optional signature on delivery
- Provides the convenience that marketplace sellers want, with Delivery to Neighbour and Safeplace options
- Inclusive compensation up to £100
Perfect for urgent or valuable items:
- Delivers by 9am or 1pm next day, including a guaranteed Saturday service for an additional charge
- Signature on delivery
- SMS/email customer notifications
- Inclusive compensation up to £750
- Additional compensation available up to £2,500
Offer shoppers a great-value option:
- Royal Mail 24® and Royal Mail 48® deliver in 1-3 days
- Free online delivery confirmation for Standard Parcels and Large Letters
- Delivery confirmation shows customers when an item has been delivered, or when a delivery attempt has been made, and is available online at www.royalmail.com/confirm. It can help reduce customer service queries
You can add Local Collect to your checkout page. Customers can choose whether to collect their parcel from their local Post Office® or a Royal Mail Customer Service Point.
- Available at 10,000 Post Office® branches and 1,200 Royal Mail Customer Service Points nationwide
- 99% of people live within 3 miles of their local Post Office®*
- Local Collect® gives you a presence on the high street, using the UK’s largest click & collect network
Local Collect
3 in 5 shoppers are unlikely to use a retailer again after a difficult returns experience*. We’ll make returns quick and easy.
- Our returns portal lets customers self-serve by printing their own label
- You have the choice of including a barcoded returns label in every parcel
- Customers can drop their return item at a Post Office® or Royal Mail Customer Service Point
- Delivery aim: next day/2-3 days
- You can keep a more accurate record of returned stock for resale
- Customers can check delivery status on Track and Trace
- Inclusive compensation up to £100
Convenient returns can encourage customers to try on even more items at home, but as 43% of online shoppers now order on a smartphone*, it makes sense to make your returns mobile-friendly too by adding Labels to Go.
- No need to print a returns label
- Customers simply download a QR code to their mobile
- They then visit a Post Office® or Royal Mail Customer Service Point to print their label, and drop off their parcel at the same time
* Mintel: Sports fashion: incl. Impact of COVID-19 UK, December 2020
** Delivery Matters UK, 2020. Independently conducted by Trinity McQueen.
† JICMAIL Q2 2018 - Q2 2020
†† Global Voices 2021, eShopWorld
∆ Royal Mail Corporate Responsibility Report 2019/20