Service Update

Royal Mail operates an air and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK. Here we let you know about any significant issues in our logistics operation.

Air
Our air network services operated to schedule over the past 24-hours.

Road
Our road network services operated to schedule over the past 24-hours.

Mail Centres
The mail centres below reported not all mail was processed or despatched to schedule over the last 24-hours. As a result, some mail may be delivered later than planned.

• Bristol: Some mail posted yesterday in the BA, BS, GL and TA postcode areas, due for delivery today in other parts of the UK.
• Swansea: Some mail posted yesterday in other parts of the UK, due for delivery today in the SA postcode areas.

We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

• Ashington DO (NE22, NE62, NE63, NE64)
• Banbury DO (OX15, OX16, OX17)
• Barry DO (CF63)
• Bicester DO (OX25, OX26, OX27)
• Bognor Regis DO (PO21, PO22) 
• Bridge Of Don DO (AB22, AB23)
• Brierley Hill DO (DY5)
• Carmarthen DO (SA17, SA31, SA32, SA33)
• Carterton DO (OX18)
• Deeside DO (CH5)
• Dursley DO (GL11, GL12, GL13)
• Gosforth DO (NE3, NE13)
• Hailsham DO (BN27)
• Hyde DO (SK13, SK14, SK16)
• Inverclyde DO (PA14, PA15, PA16, PA17, PA18, PA19) 
• Kingswinford DO (DY6)
• Lichfield DO (WS7, WS13, WS14)
• Margate DO (CT7, CT8, CT9)
• Mold DO (CH7)
• Nantwich DO (CW5)
• New Ferry DO (CH32, CH62, CH63)
• Northwich DO (CW8, CW9)
• Nottingham North DO (NG5, NG14)
• Oxford East DO (OX3, OX4, OX33, OX44, OX49)
• Portslade DO (BN41, BN42)
• Spilsby DO (PE23)
• Stockport Central DO (SK1, SK2, SK3, SK4, SK5, SK7)
• Stourport on Severn DO (DY13)
• Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
• Teignmouth DO (TQ14)
• Tiverton DO (EX16, EX18)
• Upton DO (CH30, CH49)
• Wallingford DO (OX10, OX49)
• Warrington DO (WA1, WA2, WA4, WA5, WA55)
• Wolverhampton NE DO (WV11-WV12)
• Yeovil DO (BA20, BA21, BA22)

If you need to collect an item for which we've left a 'Something for you' card, please check royalmail.com/services-near-you for details of our Customer Service Point locations and opening hours.

A red weather warning is currently in place for Friday, 26 June from midnight until 9 pm, with extreme temperatures expected in the following areas:

East of England
London & South East England

A red warning indicates that temperatures could reach 37–40°C in some areas of the UK.

Due to the extreme conditions, we will need to make some adjustments to our operation and there may be some service disruption as a result. The safety of our posties and our customers remains our top priority.

Please note, this list is not exhaustive, and other areas may be affected by the weather warning. It is always best to check the Met Office website for the latest information.

The Met Office has Amber weather warnings in place for extreme heat.

On Friday, 26 June from midnight until 23:59, with extreme temperatures expected in the following areas:

East Midlands
East of England
London & South East England
North West England
South West England
West Midlands
Yorkshire & Humber

On Saturday, 27 June from midnight until 9 pm, with extreme temperatures expected in the following areas:

East Midlands
East of England
London & South East England

There may be some disruption to mail delivery, collection, and distribution. The wellbeing of our posties is our top priority and we’re doing everything possible to maintain our services where it is safe to do so.

Please note, this list is not exhaustive, and other areas may be affected by the weather warning. It is always best to check the Met Office website for the latest information.
 

During adverse weather, such as snow, icy conditions, or flooding, we may sometimes be unable to safely access certain streets or addresses. When this happens, we may need to temporarily adjust or pause services in those areas.
 
Because the weather can quickly change, we continually monitor the conditions and undertake risk assessments to ensure we’re doing all we can to maintain mail deliveries and our other services, while protecting the safety of our posties - which is our priority.

Please be assured, we will do everything we can to maintain and restore services where it’s safe to do so.

Public and local holidays

We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays. (Please note: Local holidays are subject to change).

Please use the links below to see the public and local holidays and how they will affect our services.

England and Wales 2026

Northern Ireland 2026 

Scotland 2026

England and Wales 2026

Northern Ireland 2026

Scotland 2026

To find out about the latest incidents affecting post across the world, please visit our International Incident Bulletin page.

Customers sending items requiring a customs declaration (such as goods or gifts) internationally are asked to purchase postage online, through shipping solutions or over the counter at Post Office branches. Items using stamps must be posted at a Post Office branch in order to fulfil customs requirements. Franking machine customers posting goods must use the franking machine API to complete customs declarations and produce the CN22. 

In addition to the Tracking information available through the Royal Mail website, senders and recipients may be able to access additional tracking information on the destination posts webpages.

Keep up to date with information about Royal Mail services in your local area. Sign-up  to receive our service alerts.