Barcoded Stamps Swap Out Enquiry Web Form

Please note: Requests to exchange non-barcoded stamps for our new barcoded stamps take 15 days to be processed from the day we receive them. Please allow sufficient time for your swap out to be processed and returned, before contacting us. If sufficient time has passed, or you have another issue, please complete the form below in as much detail as possible.

Required fields

Are you a Royal Mail Retail Account holder? *

Please tell us your retail account number

Company name

How can we help? *

Title

First name *

Last name *

Please search for your address

Enter your postcode below and select from the results displayed.

Address line 1 *

Address line 2

Town/City

County

Postcode *

Can't find the address?

Tick the box and enter the address manually

Address line 1

Address line 2

Address line 3

Town/City

Postcode

Email address *

Telephone number

Please list the quantity and denomination of the non-barcoded stamps you sent for swapping out

Total value of your swap out stamps

Total value of the barcoded stamps you received

When did you send your swap out?

Enter your message