Declaration of non-receipt

This form should only be completed if you are the intended recipient of an item and you have been advised to complete it by the sender.

Required fields

Date the item was posted *

Royal Mail Tracking/Item Number *

Order/Reference number *

Your First Name *

Your Last Name *

Your email address *

Search Address

I hereby declare that I did not receive the above-mentioned parcel(s) *

I understand that if I knowingly make a false statement, I could be committing a criminal offence.

I also undertake to inform Royal Mail Group Ltd at business.claims@royalmail.com immediately if any lost items are subsequently found.

By submitting this form, you confirm that the details provided in this form are complete and accurate to the best of your knowledge.

The date this document is submitted will be taken as the date you made the declaration of non-receipt.