Royal Mail Health delivering for Pharmacy2U
Caring about your health
We now deliver pharmacy2u
Now you can make the most of the online world and save valuable time by having all your NHS prescription needs delivered directly through your letterbox.
Who is Pharmacy2U?
Pharmacy2U is a private business contracted by the NHS to dispense medicine prescribed by your GP.
It is the UK’s leading online pharmacy managing your NHS prescriptions from request through to despatch with their in-house pharmacy team and state-of-the-art dispensing technology.
With over 80 years combined experience, Pharmacy2U helps patients with their questions and prescriptions on a daily basis, sending over 500,000 prescription items each month across the UK.
Frequently asked questions
Yes. We cover the cost of our service features, including delivery, to ensure our service is FREE.
If you usually pay for your NHS prescriptions, you will still need to pay the normal NHS fee (which is £9.35 per item). If you are exempt from this payment or have a pre-payment certificate, then you will not be charged. Just tell us when you register why you’re entitled to free NHS prescription medication.
Once registered, you can simply place an order for your prescription or repeat prescription via our website or via our Royal Mail Health app which can be downloaded from your usual App store.
We can also send you reminders about ordering your prescriptions so you never run out.
Your medication can be delivered to any address in the UK - wherever suits you best. This can be your home, work, to a neighbour or member of your family.
Delivery is free and you can choose to have it posted through your letterbox, sent via our Signed For service or you can choose a Safeplace for your postie to leave your parcel if you're not home. In some cases, a signature will be needed, for example if you are ordering controlled drugs or refrigerated items.
You can view or change your delivery settings in your account at any time.
Most prescriptions we deliver are small enough to fit through your letterbox so will be delivered by your postie alongside your regular post. Alternative delivery arrangements can be made for any larger items. All delivery is free of charge.
Yes it is. Delivery for our NHS repeat prescription service is always free of charge.