Jewellery

We have the perfect fit for sending high value items. Whether it's a one of a kind engagement ring needed the next day, a special watch for a birthday, smartwatch or novelty necklace - you're covered with our reliable, speedy services.

Jewellery

We have the perfect fit for sending high value items. Whether it's a one of a kind engagement ring needed the next day, a special watch for a birthday, smartwatch or novelty necklace - you're covered with our reliable, speedy services.

 

High-value, high expectations

A premium product demands a premium service. Whether it's a mobile, foreign currency or important documents, Special Delivery Guaranteed delivers peace of mind.

Special Delivery Guaranteed Returns

Engagement ring resize or designer watch repair? Include a returns option to cover high-end items with next day delivery guaranteed by 1pm.

On track for fashion jewellery

Royal Mail Tracked is a perfect match for items worth £100 or less. Fashion jewellery is in safe hands with end-to-end tracking and SMS and/or email notifications with an estimated delivery window from 2 hours.

Customers love to Click & Collect

Local Collect® is our nationwide Click & Collect service. With over 10,000 Post Office® branches and 1,200 Royal Mail Customer Service Points - we're just around the corner. 99% of people live within 3 miles of their local Post Office.*

Need a same day delivery?

When next day just won't do, Royal Mail Sameday® offers 98% of collections within the hour and delivery 24/7, 365 days a year - with inclusive compensation cover for loss or damage up to £2,500.

Delivery & returns services for high-value items

Delivering the confidence for high value items such as bespoke jewellery, mobile phones and watches.

  • We deliver by 9am or 1pm next day, including a guaranteed Saturday service for an additional charge
  • Signature on delivery
  • SMS or email customer notifications
  • Inclusive compensation up to £750
  • Additional compensation available up to £2,500
  • ID verification service for extra peace of mind that your item arrives in the right hands

Find out more:

Royal Mail Special Delivery Guaranteed

  • Royal Mail Tracked 24® next day delivery aim
  • Royal Mail Tracked 48® delivery aim of 2-3 days
  • End-to-end tracking
  • Estimated delivery window from 2 hours, lets shoppers plan their day
  • Optional signature on delivery
  • Provide flexible delivery options, with Delivery to Neighbour and Safeplace options
  • Inclusive compensation up to £100

Find out more:

Royal Mail Tracked 24 & 48

With our Click & Collect service we can deliver total convenience for busy lives. With over 10,000 Post Office® branches and 1,200 Royal Mail Customer Service Points nationwide we’re just around the corner.

  • 99% of people live within 3 miles of their local Post Office®*
  • Local Collect® gives you a presence on the high street with the UK’s largest Click & Collect network

With Special Delivery Guaranteed Returns, offer your customers the convenience of returns and cover for those high end items - with full end-to-end tracking for added peace of mind.

  • Guaranteed returns by 1pm the next working day
  • Return items from over 11,500 Post Office® branches
  • Includes compensation cover up to £750
  • Enhanced compensation available up to £1,000 or £2,500

Find out more:

Special Delivery Guaranteed Returns

Royal Mail Relay® is a bespoke, out-of-hours service. So whether you’re a multi site retailer looking to replenish stock or a repair shop needing specialist equipment, we work behind the scenes so it’s always business as usual.

  • Scheduled collection and delivery to and from your retail sites
  • An out of hours service to replenish your stock and deliver orders straight to the customer’s local store

Find out more:

Relay

We can help you reach more customers and grow your online sales.  94% of people bought or ordered something over a 12 month period as a result of receiving mail.**

Advertising Mail

  • Use mail to strengthen relationships with customers
  • Reach new markets with precision marketing

Door to Door

*Source: Post Office Ltd:  The Post Office Network Reports

**Source: IPA Touchpoints, 2017© Royal Mail Group Limited 2020