Have you heard that sending to Japan just got cheaper with International Business Tracked?
Expand your horizons and offer your customers all the benefits of our fully tracked service today… for less!
We’ve also reduced the cost of our Tracked Heavier service to Germany.
Send items up-to 30kg to Deutschland without breaking the bank.
Send items overseas with Royal Mail for an affordable global service you can rely on.
Call us on 0800 177 7816†
or fill in your details
and we’ll give you a call
Truly global reach
With Royal Mail, you can deliver to overseas customers in over 230 countries and territories worldwide!
Tracked & trusted to the door
International Business Tracked offers tracking to 80 destinations and email notifications in 6 languages, reducing “where is my item” enquiries.
Make customs easy‑peasy
We’ll help you navigate customs so you can get the data right every time, wherever in the world your goods go.
Looking to
send those
heavier items?
Export parcels up to 30kg and medium2 parcel dimensions to over 80 countries and territories worldwide with International Business Tracked Heavier.
2 There are certain items we restrict through our network. Please check our list of Prohibited and Restricted items to comply with International regulations. Country weight restrictions may also apply, please check our country pages for more detail. For medium sized parcels, items must be max 61cm x 46cm x 46cm
Hit a home run in Hollywood!
International Business Tracked is now the most cost‑effective way to post parcels to the USA!
To get started, ask us about the affordable answer to sending stuff stateside.
What’s the difference between our International Tracked
suite of services and Standard delivery services?
| Standard | Tracked | Tracked Heavier | |
|---|---|---|---|
| Countries available | Over 230 | Over 80 | Over 80 |
| Weight limit | 2kg3 | 2kg4 | 30kg2 |
| Worldwide delivery aim | 3-5 working days | 2-4 working days | 3-5 working days |
| Compensation | Up to £20 | Up to £100 (Plus additional compensation up to £300 available) | Up to £100 (Plus additional compensation up to £300 available) |
| Full tracking on local website | No | Yes | Yes |
| Online delivery confirmation | No | Yes | Yes |
| Delivery notification for recipient | No | Yes | Yes |
| Signature on delivery | No | Available with Tracked & Signed | No |
3 Customers can send printed matter up to 5kg with the exception of Canada and Cambodia
4 Customers can send up to 5kg to certain destinations
Watch the Spice Kitchen case study
We offer tracking on all of our international orders now. Royal Mail links up with the trusted networks in each of the countries we send to.
Exporting to Europe? Easy!
We’ve got lots of useful articles and tips on our International hub. Visit Exporting Matters Hub to find out more
To support you with your VAT obligations and compliance, there are a wide range of Import One Stop Shop (IOSS) solutions available to help ensure smooth delivery to European customers. Ideal if you just want to concentrate on the selling.
Register yourself
Once registered, simply input your IOSS number into the correct field on your chosen Royal Mail shipping platform.
Sell through a marketplace
Marketplaces will likely have their own IOSS number, just include this in the pre-advice on your chosen shipping platform.
Postal Delivery Duties Paid (DDP)
For items above the value of €150, DDP enables you to collect VAT from your customer at checkout, so you can pay EU tax authorities via Royal Mail.
Need help adding customs information in Click & Drop?
Providing the correct customs data is more important than ever. Click & Drop will help you get exporting right every time by capturing and generating customs data files and automatically creating the required labels.
Which journey you take on Click & Drop will depend on whether you’re sending a single product or multiple different products.
Prohibited and restricted items
To comply with national and international regulations, and ensure we’re transporting goods safely, there are certain items we restrict or prohibit throughout our network.
Find out more1 Mintel Online Retailing Consumer Report 2023. Research conducted with Online Shoppers.
2 There are certain items we restrict through our network. Please check our list of Prohibited and Restricted items to comply with International regulations. Country weight restrictions may also apply, please check our country pages for more detail. For medium sized parcels, items must be max 61cm x 46cm x 46cm
3 Customers can send printed matter up to 5kg with the exception of Canada and Cambodia
4 Customers can send up to 5kg to certain destinations
† We’re open Monday to Friday, 9am-5pm. Calls may be recorded and monitored for training and compliance purposes.
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