Your Royal Mail Collection Service

Thanks for logging on and taking the time to help us review our database of collection customers.

We just need you to confirm or amend the following details about your collection service.

Please provide the unique ID number at the top of the letter you received*

(Your unique ID will start with the following letters: CNM, FNM or MG.
Please do not enter the FIR code.)

Do you have more than one account number for this address?

Please provide the 1st account number applicable to this address

The account number is a 10 digit code

How many additional account numbers are there for this address?

Account number 2

Account number 3

Account number 4

Account number 5

Account number 6

Account number 7

Account number 8

Account number 9

Account number 10

Account number 11

Account number 12

Account number 13

Account number 14

Account number 15

Account number 16

Account number 17

Account number 18

Account number 19

Account number 20

Is the customer name on the letter you received correct?

If no, please enter the correct name

Is the address we have for you (as per the letter) correct?

If no, please enter the correct address below

Address 1

Address 2

Address 3

Town / City

Collection point postcode

Please enter your FIR code

Your FIR code is shown under the barcode on the blue collection card our driver scans each time they collect from you.

Do you have a Franking / meter machine at this address?

Is there more than one Meter / Franking die number applicable to this address?

Please provide the 1st Meter / Franking die number applicable to this address

The Meter die number can be found on your Franking machine

How many additional Meter / Franking die numbers are there for this address?

Die number 2

Die number 3

Die number 4

Die number 5

Die number 6

Die number 7

Die number 8

Die number 9

Die number 10

Die number 11

Die number 12

Die number 13

Die number 14

Die number 15

Die number 16

Die number 17

Die number 18

Die number 19

Die number 20

Do you still want to receive a collection at this address?

Log in to your account