Seamless solutions with an optical lens | Royal Mail

Seamless solutions with an optical lens

Whether you sell contact lens subscriptions or designer sunglasses, grow your business with trusted deliveries and returns for the optical sector.

To find out more about Royal Mail’s services for the optical sector, fill in your details and we’ll be in touch.

Clearer deliveries with Royal Mail Tracked®

Many consumers like to shop online for optical items. To ensure your online experience is just as seamless as in-store, Royal Mail Tracked 24® and 48 provide tracking, Inflight options, a photo on delivery, and estimated delivery windows from 2 hours. Plus, offer next day delivery 7 days a week with Tracked 24.

The perfect choice for subscriptions

Contact lenses, lens solutions and any other subscriptions can be sent with all the benefits of Royal Mail Tracked®, including notifications en route.

Tracked also helps boost first-time delivery success, because if it’s in packaging suitable for a letterbox… we’ll pop it straight through the door!

Guaranteed delivery for high‑value and urgent items

Royal Mail Special Delivery Guaranteed® offers a next day delivery by 9am, 1pm or simply by the end of the following day (delivery 7 days a week with Special Delivery Guaranteed Next Day!), and compensation up to £750. Perfect for designer sunglasses and urgently-needed replacement glasses or contact lens solution.

It’s never been easier for shoppers to return!

76% of online shoppers say a good returns experience would make them more likely to shop with a retailer again.3

With Royal Mail Tracked Returns®, customers can conveniently drop off returns to our network of Parcel Lockers, Collect+ points, Customer Service Points and Post Offices. And with Parcel Collect, we’ll pick up Tracked Returns from shoppers’ doorsteps at no added cost. Our posties can even bring the label!

3 Mintel Consulting: Online Retailing Report 2024. Research conducted with online shoppers.

Sending glasses overseas?

Gives customers abroad the confidence to order from the UK with International Business Tracked. With full tracking, notifications in local languages, and 2-4 day delivery aims to 80 destinations worldwide. We also use local delivery partners that your recipients know and trust in their communities.

Restock in the blink of an eye with Royal Mail Relay®

Our trusted staff can deliver Click & Collect orders and store supplies overnight, helping you streamline your processes so you and your employees can stay focused on keeping customers happy.

Market your business using mail

76% of mail is opened and 33% drives a commercial action like buying or going in-store.4 Try adding mail to your marketing mix: a targeted way to reach new customers and grow your business. Royal Mail Door to Door puts your messages on doorsteps without using personal data, and can target by location or demographic.

4 JICMAIL, Q1 2024.