High‑value goods need extra care | Royal Mail

High‑value goods need extra care.

With ideal delivery solutions for jewellery, smartwatches and other precious and valuable items, our reliable and fast services (like next day guaranteed!) have you covered.

To find out how Royal Mail can provide peace of mind, fill in your details and we’ll be in touch.

Premium quality, premium care

Whether precious jewellery or quality headphones, Royal Mail Special Delivery Guaranteed® provides peace of mind, offering speedy next day delivery by 9am, 1pm or simply by the end of the following day (7 days a week with Special Delivery Guaranteed Next Day!); a photo and signature on delivery; and compensation up to £750.

Tracking isn’t just for high‑value items

Royal Mail Tracked® is ideal for less urgent or lower value items. Featuring end-to-end tracking, photo on delivery, notifications and delivery confirmation. Recipients can self-serve to stay up to date, reducing enquiries and saving you time.

Streamlined returns, confident customers

76% of online shoppers say a good returns experience would make them more likely to shop with a retailer again.2Royal Mail Tracked Returns® lets customers drop off to Parcel Lockers, Collect+ points, Customer Service Points and Post Offices®. Or for higher end items, offer returns by 1pm next day with Special Delivery Guaranteed Returns.

2 Mintel Consulting: Online Retailing Report 2024.
Research conducted with online shoppers.

Customers love to Click and Collect

58% of online shoppers want retailers to provide more ‘click and collect’ locations.3 We're growing our UK-wide network this year: so coming soon, you'll be able to offer thousands more convenient, local click & collect options to offer greater flexibility for your customer.

3 Mintel Consulting: Online Retailing Report 2024.
Research conducted with online shoppers.

From store to door in a flash!

Is the clock ticking? Royal Mail Sameday® offers collections within the hour, email delivery confirmation, and inclusive compensation cover for loss or damage up to £2,500. It’s fully tracked and recorded 24/7, 365 days a year.

Stores run smoother with Royal Mail Relay®

Relay is a bespoke, out-of-hours network that improves your integration between sites. We can deliver Click and Collect orders and resupply your stores overnight, helping you streamline processes… so you and your employees can focus on keeping customers happy!

Market your business using mail

76% of mail is opened and 33% drives a commercial action like buying or going in-store.4 Try Advertising Mail, a highly targeted way to reach new customers and encourage existing ones in-store. Or Door to door gets your message into millions of addresses without using personal data, including precise targeting by location or demographic, free of charge.

4 JICMAIL, Q1 2024.