International Business Standard

A reliable service with great worldwide coverage

Features

  • Discounted rates with a business account
  • Visible departure scan when items leave the UK and an arrival scan in the country of delivery*
  • 231 worldwide destinations
  • Returns available for 28 countries

 
*Departure and arrival scans cannot be guaranteed and do not constitute delivery

Options

  • Discounts available dependent on volumes and/or sortation
  • **Send printed papers up to 5kg to most countries

How to use this service

This service is only available with an International Business Account.

If you spend £5,000 or more a year on international parcel and mail services, call us on 0800 177 7548 to set up your account today.

Already have an account? Contact your account manager, and they can help you access this service.

Find out about an account

Not ready for an account? You can still save if you buy postage online now with Click & Drop.

Send now on Click & Drop

 
Download our International Business Parcels user guidepdf, 6.56 MB

Download our International Business Mail user guidepdf, 4.19 MB

Letter

Max 100g |
Max L 24cm
x W 16.5cm
x D 0.5cm

e.g. Greetings cards, personal letters and postcards

 

Large Letter

Max 500g |
Max L 38.1cm
x W 30.5cm
x D 2cm

e.g. magazines, CDs and DVDs

 

Parcel

Max 2kg |
Max L 60cm
x W *
x D *

*L+D+W must be under 90cm

 

Tubes and Rolls

Max 2kg |
Max L 90cm
x W *
x D *

The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

 

**You can send printed papers up to 5kg to all countries except Canada and Cambodia.

With the international trading landscape changing significantly over the past few years, providing the correct customs data is more important than ever. 

 
Electronic Customs Pre-advice Data

It is now mandatory to provide electronic customs pre-advice data and an S10 barcode when you ship abroad. You are also required to provide a CN22 or CN23 and the information electronically in the pre advice you send to us.

Some countries are applying penalties and delaying or returning items that are sent without the required electronic data and physical S10 barcode attached.

Use one of our data-compliant shipping platforms – Click & Drop, Pro Shipping or API shipping – to automate this process and take the stress out of electronic customs.

 
Why are we asking you to provide electronic customs data?

Electronic customs data is required to make sure that existing, emerging and future legislative, security and customs requirements overseas are met. The Universal Postal Union (UPU) requests that customs forms are completed accurately and in full. This will include the sender and recipient information and details on the contents within the parcel. Doing so can help enable a more efficient customs clearance process abroad and lead to faster delivery times.

We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:

  • Batteries
  • Aerosols
  • Perfumes or aftershaves
  • Nail varnish, polish or gel

Check our prohibitions and restrictions guide.

It’s also your responsibility to check the prohibited and restricted items for your destination country.

Choose a parcel shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.

Compare parcel shipping solutions

Save with a Business Account

Spend over £5k a year on international parcels and mail?
Find out more

Buy postage to anywhere right now

With our convenient online tool Click & Drop
Find out more

Apply for free mail supplies

Business customers get free labels, ties and bags
Find out more

Alternative services

International Business Tracked

End-to-end tracking for peace of mind

Export with Royal Mail

Starting to export, scaling up, or already shipping huge volumes overseas?
Export now