Fashion retailers need tailor-fit services

Grow your business with trusted, high quality delivery and return services

If you want to know how Royal Mail can help your next season to be even bigger and brighter complete your details and we’ll be in touch.

SUPPORTING GROWTH

Scale deliveries, jump on positive trends

These are challenging times for fashion retailers, as consumers face cost-of-living pressures, shop more cautiously, and focus on sustainability. So you need a stable delivery partner who adds experience, innovation and trust to your business.

MARKET TRENDS

What’s the fashion situation?

The cost of living, geopolitical disruption and increased costs have taken centre stage in 2024. The average conversion rate for clothing retailers dropped from 3.29 in Jan 2023 to 2.74 in Jan 2024, although average basket value increased from around £67 to £861, showing customers are making more considered purchases

1 IMRG Fashion Focus: Strategies to Boost Growth After a Period of Doom 2024

“To stand out in a challenging online fashion market, clothing retailers should prioritise customer experience and post-purchase engagement, ensuring the customer’s satisfaction is the key focus.”

Angus Knights, Head of Product Success, ParcelLab+

+ IMRG Fashion Focus: Strategies to Boost Growth After a Period of Doom 2024

We make fashion delivery beautiful

 

https://www.royalmail.com/sites/royalmail.com/files/2024-08/rm_4-block-content_mobile_315x235-fashion_module_1.jpg

Send it flexibly

Next day (even Sunday), guaranteed, tracked, delivery to home, a neighbour, a safe place. Offer delivery options that fashionistas will love.

https://www.royalmail.com/sites/royalmail.com/files/2024-08/rm_4-block-content_mobile_315x235-fashion_module_2.jpg

Send it internationally

We reach over 230 countries and territories worldwide. Plus we can offer a fully tracked service to your international shoppers in 80 countries using trusted local delivery partners.

https://www.royalmail.com/sites/royalmail.com/files/2024-08/rm_4-block-content_desktop_255x170-fashion_module_3.jpg

Return it easier

With Tracked Returns, we can collect right from the customer’s door with Parcel Collect, or they can drop off their parcel to over 700 Collect+ points, Parcel Lockers, Royal Mail Customer Service points and Post Offices. 

REDUCING EMISSIONS

Greener deliveries for sustainable shoppers

Nearly 77% of shoppers say they now consider sustainability when buying fashion.1 We’re the greenest carrier in the UK for letters and parcels. Our emissions per parcel are 200g CO2e, which is the lowest of any CO2e per parcel reported in our industry.2

Drapers Sustainability and the Consumer report 2022.
Based on the average gC02e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2023 Parcels League Table.

INTERNATIONAL

Go big, go international

Selling internationally is high on the agenda for many fashion retailers. We’ll help you boost global sales and growth by giving customers a smooth, reliable shopping experience. Choose International Tracked for added peace of mind, or our International Standard service for complete global reach.

INTERNATIONAL

Cut the red tape

Stay ahead of export legislation. Take care of VAT and duties before delivery with Postal Delivery Duties Paid – so shoppers know exactly what they’ll pay. And our approved shipping solutions will help you take the hard work out of providing customs data, so you get it right every time. 

BUILD LOYALTY

Ready to grow? We’re ready to help

Seize this opportunity to build loyalty and grow sales, with delivery options that are right for your fashion shoppers. Get in touch to partner with Royal Mail now.

Find out more about our fashion services

Complete your details and we’ll be in touch to chat about your business needs.

Required fields

As you are sending less than 20 parcels a week the best solution for you is to buy postage online with Click & Drop or the Royal Mail App.  
 
Sending parcels is easier than you think:

  1. Buy postage quickly online using the Royal Mail App or our tool Click & Drop
  2. Print your postage at home 
  3. Drop your parcel off at a Parcel Postbox, Post Office branch or Royal Mail Customer Service Point

Visit our sending guide for quick tips on how to self-serve with Royal Mail.
 
For general help and support about our services visit https://personal.help.royalmail.com/