Social media competitions - Terms and conditions

 
TERMS AND CONDITIONS

Royal Mail Pub Post – Arsenal Fan Mail Competition

Please read these terms and conditions carefully. By entering the Competition you agree to them. Entry is free and no purchase is necessary.

1.  THE PROMOTER AND THE COMPETITION

1.1    The promoter is Royal Mail Group Limited (company number [04138203]) of 185 Farringdon Road, London EC1A 1AA ("Royal Mail", "we", "us").  

1.2    The Pub Post – Arsenal Fan Mail Competition (the "Competition") is an in-person competition held at [The Gunners, 204 Blackstock Road, London N5 1EN] (the "Venue") on Saturday 24 October 2026, before the Arsenal v Everton Premier League match, which is scheduled to kick off at ("Kick-off").

1.3    We are assisted in running the Competition by Sisters Creative agency. Copies of these terms are available from the Royal Mail team at the Venue and at:

royalmail.com/d8/socialmediacompetitions

1.4    The Competition is run by Royal Mail. It is not sponsored, endorsed or administered by Arsenal Football Club, the Premier League or the Venue, who are not responsible for it.

2.  WHO CAN ENTER

2.1    The Competition is open to individuals aged 18 or over who are present at the Venue during the Entry Period (see clause 3.1) and who have a postal address in the United Kingdom.

2.2    The Competition is not open to: employees of Royal Mail or of our Agencies; the owners, managers and staff of the Venue; the judges; anyone else professionally connected with the Competition; or members of the immediate family or household of any of these people.

2.3    We, our Agencies and the Venue may ask any entrant for photographic proof of age at any time. We may refuse an entry from, or disqualify, anyone who cannot show that they are eligible, who appears to be intoxicated, or who behaves in an abusive, threatening or disruptive way.

3.  HOW TO ENTER

3.1    Entry cards will be handed out from approximately 12:00. The Competition closes at 14:00, which is 60 minutes before Kick-off (the "Closing Time"). The time between these two points is the "Entry Period". If Kick-off is moved, the Closing Time will be 45-60 minutes before the new kick-off time, and we will announce this at the Venue.

3.2    To enter, you must:

(a)    collect an official Arsenal Fan Mail entry postcard and a pen from the Royal Mail team at the Venue;

(b)    write a message on the front of the postcard to anyone you choose, for example a friend, a fellow supporter, a matchday companion or a fan of another club. If you would like us to deliver a copy (see clause 9), complete the "To" name and address;

(c)    complete all the required details on the back of the postcard (name, address, postcode, email address, signature and date), and tick the box confirming that you are 18 or over; and

(d)    post your completed postcard in the Pub Post postbox at the Venue before the Closing Time.

3.3    Only one entry is allowed per person. Your entry must be written by you alone. Entries made on behalf of someone else, joint entries and multiple entries will not be accepted. If we reasonably believe that someone has entered more than once, all of their entries may be disqualified.

3.4    Entries that are incomplete, illegible, not made on an official entry postcard, or posted after the Closing Time are invalid. The time recorded by the Royal Mail team at the Venue is final.

3.5    The boxes for filming and photography (clause 8) and for delivering a copy of your card (clause 9) are optional. You can enter, be judged, win a prize and receive a drink token whether or not you tick them.

3.6    Entry postcards placed in the Pub Post postbox are collected by the Royal Mail team. They are not sent through the postal network. The stamp and postmark printed on the entry postcard are decorative and are not valid for postage.

4.  DRINK TOKEN

4.1    Each eligible entrant who posts a valid entry will receive one drink token, while stocks last. [50] drink tokens are available and are issued in the order in which valid entries are posted. Once all the tokens have been issued, you can still enter the Competition, but you will not receive a token. We will announce at the Venue when the tokens have run out.

4.2    A drink token can be exchanged at the Venue's bar for one pint of [draught beer, lager or cider] or one soft drink of your choice up to a value of £7.50. It must be used on 24 October 2026 before 3pm kick off. Only the entrant can use the token. It cannot be transferred or exchanged for cash or anything else, and lost tokens will not be replaced.

4.3    The Venue serves all drinks and decides whether to serve alcohol, in line with its licensing obligations and its age verification (Challenge 25) policy. The Venue may refuse to serve alcohol to anyone, including anyone who appears to be intoxicated or who cannot show acceptable identification. In that case, the token may be used for a soft drink instead. Please drink responsibly.

4.4    The drink token is a thank-you for taking part. It is not a prize, and you receive it whether or not your entry wins.

5.  JUDGING AND WINNERS

5.1    After the Closing Time, all valid entries will be judged at the Venue on 24 October 2026 by a panel of three judges (the "Judging Panel"). The panel will be made up of two representatives of Royal Mail and/or our Agencies and one independent judge who has no connection with Royal Mail, our Agencies, the Venue or any entrant. The judges' full names are available on request.

5.2    There will be three winners, one in each of the following categories:

(a)    Funniest card: the message that the Judging Panel considers the most humorous and witty;

(b)    Most uplifting card: the message that best conveys genuine warmth, emotion or affection for the person it is written to; and

(c)    Most memorable card: the message that best captures what it means to be an Arsenal supporter, judged on originality, creativity and fan knowledge.

5.3    The Judging Panel will read all valid entries and agree a shortlist of up to three entries for each category. Each judge will then give each shortlisted entry a score out of 10 against the criteria for that category. The entry with the highest combined score in each category wins. If there is a tie, the independent judge will decide. No entry can win more than one category. An entry that achieves the highest score in more than one category will win the category in which it scored highest, and the entry with the next-highest score will win the other category. Scoring records will be kept.

5.4    An entry is only eligible to win if it meets the content standards in clause 7.3.

5.5    The winners will be announced in person at the Venue at approximately 14:20 (about 40 minutes before Kick-off). Winners do not need to be present. We will contact the winner via the contact details provided. If we cannot contact a winner, if a winner does not reply within 14 days, or if a winner turns out to be ineligible, we may award the prize to the entry with the next-highest score in that category.

5.6    The Judging Panel's decision is final, and no correspondence about the judging will be entered into.

5.7    Subject to clause 10.7, if you send a written request to the address in clause 11.7, we will provide the winners' surnames and counties and the winning entries.

6.  PRIZES

6.1    Each winner will receive one Football – Season One Arsenal Framed Stamp Enlargement (the "Prize"), which has a retail value of approximately £60. Plus a £100 Arsenal Gift Card.

6.2    The Football – Season One Framed Stamp Enlargement will be posted to the UK address on the winner's entry card in December 2026, after the stamps are released on 1 December 2026, and in any event by 31 December 2026. We are not responsible if a prize cannot be delivered because the address given was incomplete or inaccurate, but we will make reasonable efforts to contact the winner.

6.3    Prizes cannot be exchanged, transferred or redeemed for cash or any other prize.

6.4    If a Prize becomes unavailable for reasons beyond our reasonable control, we may substitute a prize of the same or greater value.

6.5    We are not responsible for any costs connected with a Prize that are not expressly included in it.

7.  YOUR POSTCARD: CONTENT AND RIGHTS

7.1    By entering, you confirm that your message is your own original work, that it has not been copied from anyone else or generated using artificial intelligence, and that our use of it as described in these terms will not infringe anyone's rights.

7.2    You keep ownership of the copyright in your message. You grant Royal Mail (and our Agencies acting for us) a non-exclusive, worldwide, royalty-free, perpetual and irrevocable licence to copy, reproduce, edit, crop, adapt and publish your postcard for the purposes of: (a) running and judging the Competition; (b) delivering a copy of it if you have asked us to (clause 9); and (c) if you have ticked the filming and photography box, the uses described in clause 8. To the extent permitted by law, you waive your moral rights in your postcard, including the right to be identified as its author. We will not publish an image of your postcard unless you have ticked the filming and photography box.

7.3    Your message must not contain anything that is:

(a)    obscene, indecent or sexually explicit;

(b)    discriminatory, or likely to stir up hatred, on grounds including race, religion, sex, sexual orientation, disability or gender reassignment;

(c)    threatening, abusive, harassing or violent, or likely to cause serious offence or distress, including to supporters of other clubs, players or officials;

(d)    defamatory, or an untrue statement about a real person;

(e)    offensive language;

(f)    personal information about anyone other than the person you are writing to (for example their phone number or address); or

(g)    otherwise unlawful, or likely to bring Royal Mail into disrepute.

    We may disqualify any entry that breaches this clause. We will not publish it or deliver a copy of it. We may also decide not to publish any entry for any reason.

7.4    You confirm that the person you are writing to is someone you reasonably believe will welcome your card, and that you are happy for them to read your message.

8.  FILMING AND PHOTOGRAPHY

8.1    Royal Mail and our Agencies will be filming and photographing at the Venue during the Competition for Royal Mail's Football stamps campaign, and signs will be displayed. If you do not want to be filmed, please tell a member of the Royal Mail team. We will only feature people prominently if they have given their consent, but you may appear incidentally in the background of general footage of the Venue.

8.2    If you tick the filming and photography box, you consent to Royal Mail and our Agencies filming, photographing and recording you and your postcard (including you reading your message aloud, if you agree to do so on the day). You also consent to Royal Mail using that material, and your postcard, together with your first name, in Royal Mail's marketing for the Football stamps campaign. This includes Royal Mail's social media channels (including paid and promoted posts), website, press and PR, and any cross-club final. This consent lasts for up to 24 months from 24 October 2026. After that, we will not use the material in new marketing, although it may remain in posts already published and in our records.

8.3    Before publishing any postcard, we will remove or obscure the "To" address and any surname or contact details of you, the person you wrote to, or anyone else. We will never publish your surname, address, email address or signature.

8.4    If you do not tick the box, we will not publish footage or images in which you are identifiable, or any image of your postcard, except as described in the last sentence of clause 8.1.

8.5    You can withdraw your consent at any time by emailing socialteam@royalmail.com or writing to the address in clause 11.7. If you do, we will stop using the material in new content and will remove it from Royal Mail's own channels as soon as reasonably practicable. We cannot recall material that has already been published by the press or shared by other people.

8.6    You will not be paid for any use of your image, voice or postcard.

9.  DELIVERING A COPY OF YOUR CARD

9.1    If you tick the delivery box and complete the "To" section with a UK postal address, we will reproduce the message side of your postcard with an Arsenal FC stamp and a commemorative postmark, and post it to the person you have addressed it to, for delivery from 1 December 2026. We will keep your original postcard.

9.2    We will only reproduce the message side of your postcard. We will not give the recipient your surname, address or email address unless you have written them on the message side.

9.3    Delivering a copy is a free, discretionary service. We may decide not to deliver a copy, without telling you, if the postcard does not meet the content standards in clause 7.3, if the address is incomplete or outside the UK, or if we have reasonable grounds to believe that the card would not be welcome.

9.4    We will use the recipient's name and address only to deliver the copy, and we will include a short privacy notice with it.

10.  YOUR PERSONAL INFORMATION

10.1    Royal Mail is the controller of the personal information collected for the Competition. Our Agencies process it on our behalf and on our instructions.

10.2    We use the details on your entry card (name, address, postcode, email address, signature, date, age confirmation and your choices about the optional boxes) to run and judge the Competition, issue drink tokens, contact winners and send Prizes, deal with queries and complaints, and keep records showing that the Competition was run fairly. If you have ticked the relevant boxes, we also use them to deliver a copy of your card (clause 9) and to film and publish material about you (clause 8).

10.3    Our legal bases are: performing our agreement with you under these terms; your consent, for filming and publication, which you can withdraw at any time under clause 8.5; and our legitimate interests in delivering copies to the people entrants have asked us to send them to, and in keeping records of the Competition.

10.4    We will not use your details to send you marketing.

10.5    Entry cards and entrants' personal details will be stored securely and destroyed by [31 March 2027]. There are two exceptions: records of the judging and of the winners, which we will keep for [12 months] after the Competition closes; and material used under clause 8, which we will keep for the period stated in that clause.

10.6    More information about how Royal Mail uses personal information, and about your rights (including the right to complain to the Information Commissioner's Office), is in our privacy notice at www.royalmail.com/privacy-policy.

10.7    You can object, at the time of entry or at any time afterwards, to your surname and county being made available under clause 5.7 by writing to the address in clause 11.7. Even if you object, we must still provide this information to the Advertising Standards Authority or any other competent authority if they ask for it.

11.  GENERAL

11.1    We may postpone, change or cancel the Competition, or any part of it, if this is necessary because of circumstances beyond our reasonable control. Examples include the match being postponed, the Venue being unavailable, advice from the police or Venue management, or suspected fraud. If this happens, we will act fairly towards entrants and try to keep any disappointment to a minimum.

11.2    We will not be responsible for any failure or delay in performing our obligations under these terms that is caused by events beyond our reasonable control.

11.3    Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law. Subject to that, we are not responsible for: losses that were not reasonably foreseeable; losses caused by your breach of these terms; entries that are lost, damaged or illegible before they reach the Royal Mail team; or drinks, food or other services provided by the Venue.

11.4    We may change these terms only where this is reasonably necessary, and not in a way that is materially to the disadvantage of entrants who have already entered. Any change will be announced at the Venue.

11.5    If any part of these terms is found to be invalid, the rest will continue to apply.

11.6    These terms are governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

11.7    Contact: Social Media Team, Royal Mail, 185 Faringdon Rd, London EC1A 1AA, or socialteam@royalmail.com

Expired competitions

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Disney's Winnie the Pooh Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Disney's Winnie the Pooh Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a. Facebook - Royal Mail Stamps: like the post and comment with the correct answer to: Which sticky sweet treat does Winnie the Pooh often crave? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 14 October 2026 and 23:59 on 19 October 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: Which sticky sweet treat does Winnie the Pooh often crave? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 14 October 2026 and 23:59 on 19 October 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: Which sticky sweet treat does Winnie the Pooh often crave? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 14 October 2026 and 23:59 on 19 October 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: Which sticky sweet treat does Winnie the Pooh often crave? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 14 October 2026 and 23:59 on 19 October 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social valid social channels as listed above after 10:00 on 20 October 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owner of the social media account from which the selected entry is sent. 
  9. Each winner will receive 1x Disney's Winnie the Pooh Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 20 October 2026 and will be given details of how to claim their Prize. The winner will have 5 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 2 days of notification, then that winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Duran Duran Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Duran Duran Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a. Facebook - Royal Mail Stamps: like the post and comment with the correct answer to: What's the name of Duran Duran's most recent studio album? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 17 September 2026 and 23:59 on 22 September 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: What's the name of Duran Duran's most recent studio album? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 17 September 2026 and 23:59 on 22 September 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What's the name of Duran Duran's most recent studio album? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 17 September 2026 and 23:59 on 22 September 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What's the name of Duran Duran's most recent studio album? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 17 September 2026 and 23:59 on 22 September 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social valid social channels as listed above after 10:00 on 23 September 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owner of the social media account from which the selected entry is sent. 
  9. Each winner will receive 1x Duran Duran Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 23 September 2026 and will be given details of how to claim their Prize. The winner will have 5 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 2 days of notification, then that winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Military Jet Aircraft Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Military Jet Aircraft Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a. Facebook - Royal Mail Stamps: like the post and comment with the correct answer to: In what year did Frank Whittle patent his jet engine design? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 30 July 2026 and 23:59 on 4 August 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: In what year did Frank Whittle patent his jet engine design? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 30 July 2026 and 23:59 on 4 August 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: In what year did Frank Whittle patent his jet engine design? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 30 July 2026 and 23:59 on 4 August 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: In what year did Frank Whittle patent his jet engine design? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 30 July 2026 and 23:59 on 4 August 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social valid social channels as listed above after 10:00 on 5 August 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owner of the social media account from which the selected entry is sent. 
  9. Each winner will receive 1x Military Jet Aircraft Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 5 August 2026 and will be given details of how to claim their Prize. The winner will have 5 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 2 days of notification, then that winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Moths Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Moths Presentation Pack (the “Prize Draw”). Please read the Terms and Conditions below, which will apply to the Prize Draw. In entering the Prize Draw, you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a. Facebook - Royal Mail Stamps: Like the post and comment with the correct answer to: Are moths most active in the day or night? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: Are moths most active in the day or night? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: Are moths most active in the day or night? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: Are moths most active in the day or night? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted, and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social media channels as listed above after 10:00 on 15 July 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owners of the social media accounts from which the selected entry is sent. 
  9. Each winner will receive 1x Moths Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 15 July 2026 and will be given details of how to claim their Prize. The winner will have 14 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place, meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 14 days of notification, then that winner shall forfeit their Prize, and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final, and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Waterfalls Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Waterfalls Presentation Pack (the “Prize Draw”). Please read the Terms and Conditions below, which will apply to the Prize Draw. In entering the Prize Draw, you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a.Facebook - Royal Mail Stamps: Like the post and comment with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted, and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social media channels as listed above after 10:00 on 29 June 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owners of the social media accounts from which the selected entry is sent. 
  9. Each winner will receive 1x Waterfalls Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 29 June 2026 and will be given details of how to claim their Prize. The winner will have 14 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place, meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 14 days of notification, then that winner shall forfeit their Prize, and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final, and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Castles Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Castles Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw, you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a. Facebook - Royal Mail Stamps: Like the post and comment with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted, and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social media channels as listed above after 10:00 on 27 May 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owners of the social media accounts from which the selected entry is sent. 
  9. Each winner will receive 1x Castles Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 27 May 2026 and will be given details of how to claim their Prize. The winner will have 14 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place, meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 14 days of notification, then that winner shall forfeit their Prize, and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.  Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Centenary of the Birth of Queen Elizabeth II Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Centenary of  the Birth of Queen Elizabeth II Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw you will be deemed to have accepted these Terms and Conditions.

  1. The Prize Draw is open to UK residents aged 18 and over. 
  2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
  3. To be entered into the Prize Draw, you must do one of the following:
    a. Facebook - Royal Mail Stamps: like the post and comment with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
    b. Facebook - Royal Mail: like the post and comment with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
    c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
    d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
  4. Entries received outside of the Prize Draw Period will not be accepted and you will not be entered into the Prize Draw.
  5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
  6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
  7. There will be three winners. The winners will be chosen at random from all entries received across all social valid social channels as listed above after 10:00 on 26 April 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
  8. The winners will be the first three valid entries drawn. The winners will be the owner of the social media account from which the selected entry is sent. 
  9. Each winner will receive 1x Centenary of  the Birth of Queen Elizabeth Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
  10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 26 April 2026 and will be given details of how to claim their Prize. The winner will have 5 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
  11. If the winner does not provide the required information to RMG within 2 days of notification, then that winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
  13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
  14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
  15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
  16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
  17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
  18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
  19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
  20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
  21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize Draw.
  22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.  Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
  25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s ‘Instagram Easter Prize Draw’

Royal Mail Group Ltd (“RMG” or the “Promoter”) is running a prize draw which offers you the opportunity to win a prize in April 2026 consisting of: a Hotel Chocolat Easter Chocolate Bundle (the “Prize draw”)

Please read the below Terms and Conditions which will apply to the prize draw. In entering the Prize draw, you will be deemed to have accepted these Terms and Conditions.

  1. The Prize draw is open to UK residents (excluding Northern Ireland) aged 18 and over.
  2. To be entered into the Prize draw, you must do the following:
    Follow RMG's Official Instagram Page. Count the number of Golden Eggs hidden in the Instagram Story posts that will be published on 1 April 2026. Comment on the post published on the official Instagram page on 1 April 2026 with your answer before 23:59 on 6 April 2026 (the Prize Draw Period).
  3. Entries received outside of the Prize draw Period will not be accepted and you will not be entered into the Prize draw. 
  4. Only one entry per person will be valid. Entries on behalf of another person or business will not be accepted and joint submissions are not allowed. No purchase is necessary. 
  5. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.  
  6. There will be one winner in total from all correctly submitted entries on Instagram  ("Eligible Entries"). The winning entry will be chosen at random by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize draw Period.
  7. The winner will be the first valid entry drawn.
  8. The winner will receive a Hotel Chcolat Easter bundle consisting of 1 x Hotel Chocolat Exuberantly Fruity Extra-Thick Easter Egg, 390g - Thick Chocolate Shell - Filled With vibrant and authentically fruity chocolates, 1 x Hotel Chocolat - Chocolate Spread Easter Sandwich, 135g - Milk Chocolate with Hazelnut Praline, 2 x Hotel Chocolat Patisserie Extra-Thick Easter Egg, 410g - Thick Chocolate Shell - Filled with Dessert-Inspired Chocolates 2 x Hotel Chocolat Happy Easter H-Box - Easter Chocolate Box - 14 Milk, Dark and White Chocolate Eggs, 185g, 1 x Hotel Chocolat - A Dozen Quails Eggs, 145g - 12 Tiddly Chocolate Eggs 1 x Hotel Chocolat - Milk Chocolate City Bunnies, 86g - 16 Dashing Bunnies in 40% Milk Chocolate, 1 x Hotel Chocolat Exquisitely Nutty Extra-Thick Easter Egg, 390g - 50% Milk Chocolate Shell Spun with Pecan - Filled with Our Best-Loved Pralines (the “Prize”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be sent via Royal Mail or Parcelforce to the winners nominated address   
  9. The winner will be notified by RMG by way of a private message on Instagram the day after the draw has ended at 23:59pm on 6 April 2026. The winner will be given details of how to claim their Prize. The winner will have 7 days from the date of being notified to accept their Prize and to provide the relevant details (full name, contact number, email address, postal address) for the prize to be sent. Please check your Instagram private messages carefully to ensure that you do not miss a message from RMG.
  10. If the winner fails to accept the Prize and/or provide required information within the timeline set out in paragraph 10, then the winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
  11. The Prize will be sent within 10 working days of the winner confirming their acceptance of the Prize. 
  12. The Prize is non-exchangeable, non-transferable, and not redeemable for cash or any other prize.  
  13. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of same or higher value in the event that the original Prize offered is not available.  
  14. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize draw will only be used for the purposes of administering the Prize draw and destroyed thereafter.
  15. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname and county (or city). 
  16. Entrants to the Prize draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 15 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).  
  17. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) content that is harmful to minors in any way; or 
    f) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Instagram page and the individual's entry disqualified at the Promoter's sole discretion. 
  18. The Prize draw and the Promoter's Instagram page are not sponsored, endorsed or administered by, or associated with Instagram/Meta or Hotel Chocolat. By entering into the Prize draw, entrants release Instagram/Meta and Hotel Chocolat from all and any claims and liabilities which might arise in relation to the Prize draw.
  19. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize draw.
  20. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize draw is final and no correspondence will be entered into. 
  21. RMG shall not be liable for any failure to comply with its obligations relating to this Prize draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
  22. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize draw.  Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
  23. The Prize draw and these Terms and Conditions will be governed by English law and entrants to the Prize draw submit to the exclusive jurisdiction of the English courts.    
  24. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.