UK parcel and letter services for businesses

Ways to ship parcels and letters in the UK

Compare our different UK shipping services for businesses sending parcels and letters.

Not a business? See consumer services

End-to-end tracking

Royal Mail Tracked 24 and 48

Track from posting to delivery
Max 30kg*
Delivery aim 1-2 days

Features

  • Tracked to delivery point for sender and recipient
  • Free collection and free management reporting
  • Predicted day and estimated time of delivery by SMS and/or email
  • In-flight delivery options
  • Photo on delivery
  • Online delivery confirmation with GPS map
  • Sunday parcel deliveries for Tracked 24
  • Stop and Return

Options

  • Signature on delivery
  • Use Local Collect to offer click & collect options at 10,000 Post Offices and 1,200 Customer Service Points
  • Use Age Verification for extra peace of mind that your item arrives in the right hands
  • Safeplace - your customers can nominate a safe place or neighbour for us to leave their delivery
Visit Royal Mail Tracked 24 and 48
Parcel
Max L 61cm x W 46cm x D 46cm
e.g. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Ready to send?

Send 1,000 Tracked items per year

 

* 30kg is not available for items sent via Local Collect

Get in touch
Best for valuable items

Royal Mail Special Delivery Guaranteed

Guaranteed delivery next working day*
Max 2kg (9am) 20kg (1pm & Next Day)
Delivery aim Guaranteed next working day*

Features

  • Tracked to delivery point
  • Delivered by 9am*, 1pm* or Next Day
  • Next Day delivered 7 days a week by end of day
  • Photo and signature on delivery
  • Guaranteed next working day - or get your money back
  • SMS or email notification of delivery day
  • Online delivery confirmation with GPS map
  • Stop and Return

Options

  • Saturday and Sunday delivery*
  • Compensation cover up to £2,500
  • Consequential loss cover up to a maximum of £10,000
  • Use Local Collect to offer click & collect options at 10,000 Post Offices and 1,200 Customer Service Points
  • Use Age Verification and ID Verification services for extra peace of mind that your item arrives in the right hands
Visit Royal Mail Special Delivery Guaranteed
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
e.g. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Ready to send?

Send more than 20 items a week

Get a price
Best for speed

Royal Mail Sameday

Urgent parcels delivered today
Max 1350kg
Delivery aim same day

Features

  • Real-time satellite tracking
  • Email delivery confirmation
  • 24 hours a day, 7 days a week, 365 days a year
  • Automatic compensation cover for loss or damage up to £2,500
     

Options

  • Sameday™ On Demand available for one-off urgent deliveries
  • Sameday™ Scheduled for regular scheduled deliveries
  • Additional compensation cover available up to £10,000
Visit Royal Mail Sameday

Ready to send?

Send any number of letters and parcels

Get a quote now
Cost-effective for large volumes

Royal Mail 24® and 48®

Cost-effective parcel delivery with delivery aim of 1-2 days
Max 20kg (24) 2kg (48)
Delivery aim 1-2 days

Features

  • Online delivery confirmation with GPS map
  • Discounts for large volumes

Options

  • Signature on delivery with Royal Mail Signed For
  • Free collection if you spend £20,000 per year
  • Safeplace  - your customers can nominate a safe place or neighbour for us to leave their delivery
Visit Royal Mail 24® and 48®
Parcel
Max L 61cm x W 46cm x D 46cm
e.g. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Ready to send?

Send at least 1.000 parcels per year

Get in touch
Best value

Royal Mail 1st and 2nd Class

Our reliable, untracked delivery service
Max 20kg (1st Class) 1kg (2nd Class)
Delivery aim 1-2 days

Features

  • Fast, reliable delivery for letters and parcels up to 20kg
  • Online delivery confirmation - barcoded Parcels & Large Letters
  • Delivery aim includes Saturday
  • No minimum entry level - send any number of items

Options

  • Signature on delivery with Royal Mail Signed For®
Visit Royal Mail 1st and 2nd Class
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
e.g. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Ready to send?

Send any number of parcels up to 20kg each for 1st Class

Save with an account
Guaranteed next day returns

Royal Mail Special Delivery Guaranteed Returns

Fast, reliable way to return valuable or urgent items
Max 20kg
Delivery aim Guaranteed by 1pm next working day

Features

  • End-to-end tracking
  • Guaranteed returns by 1pm next working day
  • Signature on delivery
  • Compensation cover up to £750 included
  • Offer your customers returns from 11,500 Post Office branches

Options

  • Enhanced compensation available for up to £1,000 or for up to £2,500
Visit Royal Mail Special Delivery Guaranteed Returns
Parcel
Max L 61cm x W 46cm x D 46cm
e.g. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Ready to send?

Any number of parcels up to 20kg each

Get in touch
Track returns

Royal Mail Tracked Returns

Tracked to delivery point returns service
Max 20kg
Delivery aim 1-2 days

Features

  • Tracking to delivery point
  • Print returns labels With Labels to Go at 11,500 Post Office branches or 1,200 Royal Mail Customer Service Points
  • Up to date reporting to help manage stock
  • Easy to use online portal to generate labels
  • Up to £150 inclusive compensation
  • Returns collected from home with Parcel Collect - available at no extra cost

Options

  • Choose between our 24 hour service or 48 hour service to best fit your needs
Visit Royal Mail Tracked Returns
Parcel
Max L 61cm x W 46cm x D 46cm
e.g. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Ready to send?

Send more than 20 items a week

Get in touch
Parcelforce services
For sending items up to 30kg
Go to Parcelforce

Restrictions and prohibitions

Check what can be sent in business mail and parcels
Find out more