Failure to comply with Royal Mail prohibitions and restrictions may affect your ability to claim compensation.

Posting prohibited goods or restricted goods (where you do not comply with the relevant terms and conditions), could result in prosecution.

If you send prohibited goods or restricted goods (and you do not comply with the relevant terms and conditions), we may deal with the goods as we see fit, including but not limited to, disposing of the parcels concerned (in whole or in part).

European regulations require a Safety Data Sheet (SDS) to be provided for many products, either before or at the time of first delivery. Section 14 of the EU format SDS indicates that a product is classified as dangerous goods by the presence of a four digit 'UN' number. Unless specifically permitted (as shown in the A-Z list) dangerous goods are forbidden in mail.

Consumer warning markings Some everyday household items bear consumer warning markings which may or may not indicate they are classified as dangerous goods.

Products bearing the following consumer warning markings ARE classified as dangerous goods:

Note: A product bearing only the corrosive marking (depicted far right above) is NOT classified as dangerous goods if the signal word and hazard statement 'Danger - causes serious eye damage' applies. Unless specifically permitted (as shown in the A-Z list) dangerous goods are forbidden

Aerosols for toiletry or medicinal purposes (including deodorants, body sprays, hair sprays, shaving and hair removal creams and medicinal aerosols for prevention or cure such as flea sprays).

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Valves must be protected by a cap or other suitable means to prevent inadvertent release of the contents during transport.
  • Volume per item must not exceed 500ml.
  • No more than two items in any one parcel.
  • Asthma inhalers are exempt under ICAO TI Special Provision A98.
  • • Where the volume per inhaler is 50ml or less no quantity restrictions apply.
  • Aerosols must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • An ID8000 label must be applied (see an example of an ID8000 label).
  • The sender's name and return address must be clearly visible on the outer packaging.
  • These items may only be sent using our 1st Class or 2nd Class products paid for via franking or on account (VAT exempt 1st and 2nd Class Account Mail), Special Delivery® paid for via franking or on account, Royal Mail Tracked® and Royal Mail Sameday®. Please note Royal Mail Tracked Returns®, Business Response, Freepost® and all variants of Royal Mail 24 and Royal Mail 48 are excluded. Also note items cannot be returned by the Parcel Collect service.

All other aerosols (including spray paints, lacquers, solvents, air fresheners, oven cleaners, etc)

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Alcoholic beverages and liquids containing more than 70% alcohol by volume (ABV)

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Alcoholic beverages and liquids containing more than 24% but not more than 70% alcohol by volume (ABV) (including whisky, vodka and most spirits and liqueurs)

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Volume must not exceed 2 litres per parcel.
  • Volume per item must not exceed 1 litre.
  • No more than four items in any one parcel.
  • The items must be securely closed and placed in a leak-proof liner, such as a sealed polythene bag. Surround with absorbent material and sufficient cushioning material to protect each item from breakage.
  • Mark as 'FRAGILE' when sending glass bottles.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • These items may only be sent using our 1st Class or 2nd Class products paid for via franking or on account (VAT exempt 1st and 2nd Class Account Mail) Special Delivery® paid for via franking or on account, Royal Mail Tracked® and Royal Mail Sameday®.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Alcoholic beverages and liquids containing 24% alcohol by volume (ABV) or less (including beer, ale, cider, wine, fortified wine, champagne).

• UK & International destinations - Allowed in the mail, with restrictions and packaging guidelines below: (Note: there are different allowances for UK and International destinations)

• UK
• • Volume should not exceed 5 litres per parcel
  • No more than eight items in any one parcel
  • Wrap in polythene and seal with tape
  • Surround with absorbent material such as newspaper and sufficient cushioning material to protect each item from breakage
  • Mark as 'FRAGILE' when sending glass bottles
  • The sender's name and return address must be clearly visible on the outer packaging
  • These items may only be sent using Special Delivery® paid for on account, Royal Mail Tracked® on account and Royal Mail Sameday®
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International
• • Volume should not exceed 1 litre per item
  • No more than two items in any one parcel
  • Wrap in polythene and seal with tape
  • Surround with absorbent material such as newspaper and sufficient cushioning material to protect each item from breakage
  • Mark as 'FRAGILE' when sending glass bottles
  • The sender's name and return address must be clearly visible on the outer packaging
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail
   

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail (except when sent as a sample - see below)
• • Samples of asbestos may be posted provided the sample is fixed within an inert material such as a glue or resin. Surround with cushioning material e.g. bubble wrap.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Must be clearly marked on the outer packaging with the words' BALLOONS FILLED WITH NON-FLAMMABLE GAS'.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Batteries not connected to, not installed or not posted with the equipment / device it is intended to power >>

Alkaline metal, nickel metal hydride (NiMH), nickel cadmium (NiCd), zinc-air and zinc chloride batteries sent without equipment / devices >>
(Including D, C, 9V, AA, AAA and AAAA alkaline batteries)

Batteries - new wet, non-spillable >>
(for example sealed lead acid batteries, absorbed glass mat and gel cell batteries)

Lithium ion / polymer batteries or cells - sent with equipment / devices >>
(for example rechargeable batteries/cells found in portable electronics such as laptops, mobile phones, iPads, camcorders, cordless power tools etc. Includes mains powered battery chargers but excludes battery packs)

Lithium ion polymer batteries - contained in / connected to equipment / devices >>
(for example rechargeable batteries/cells found in portable electronics such as laptops, mobile phones, iPads, camcorders, cordless power tools etc.)

Lithium metal / alloy batteries or cells - sent with equipment / devices >>
(for example non-rechargeable batteries commonly used in electronic equipment/devices such as cameras, smoke detectors etc.)

Lithium metal / alloy batteries or cells - contained in / connected to equipment / devices >>
(for example non-rechargeable batteries commonly used in electronic equipment/devices such as cameras, smoke detectors etc.)

Sodium ion batteries >>
(including those sent with/without or connected to an electronic device)

UN3373 Biological Substances Category B as detailed in the latest edition of the Technical Instructions for Safe Transport of Dangerous Goods by Air published by the International Civil Aviation Organization (ICAO)

• International  - Not allowed in the mail
• UK - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent by, or at the specific request of, a qualified medical practitioner, registered dental practitioner, veterinary surgeon, registered nurse or a recognised laboratory or institution.
  • The total sample volume/mass in any parcel must not exceed 50ml/50g.
  • All biological substances must be posted in packaging that complies with Packaging Instruction 650.
  • The packaging must consist of three components:
    (a) a primary receptacle(s);
    (b) a secondary packaging; and
    (c) a rigid outer packaging
  • The sender’s name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.
  • Please note for the return of COVID-19 antigen tests, all variants of the Special Delivery Guaranteed service and all variants of Business Response and Freepost are excluded.

UK & International destinations - see prohibitions, restrictions, and packaging guidelines below.

• UK destinations

Prohibited Bladed Items

Hunting/combat/survival type knives, daggers, movie knives that promote violence (such as Rambo or Crocodile Dundee style knives), replica fighting knives, throwing knives, machetes, swords, fantasy knives, knives with images or words that suggest use for violence, stiletto knives, battle axes, open razors/folding razors and any similar items are prohibited and cannot be sent. Also see Weapons

The following are not prohibited and will instead be treated as Restricted Bladed Items, provided the only intended use is one of the permitted uses listed below:

Bladed items that are: commonly used for sporting activities; commonly used for religious or ceremonial purposes (must be blunted); sgian dubhs (must be blunted and for ornamental purposes); being sent to a recognised museum; commonly used in historical re-enactment (must be blunted); commonly used in theatrical productions (must be blunted); and antiques. Note: in order to avoid your item being treated as prohibited, in the event of any checks it would be helpful to include supporting documentation to enable us to verify the relevant permitted use listed above.

Important: Items intended by the person sending or receiving it to cause injury to a person are always prohibited and will be treated/handled as such regardless of whether or not they fall into one of the permitted uses above. In addition, see Weapons which are also prohibited regardless of whether or not they fall into one of the permitted uses above.

Restricted Bladed Items

Prohibited Bladed Items cannot be sent. However, other Knives or Blades as defined by s141A Criminal Justice Act 1988 or ‘Bladed Products’ as defined by s41 of the Offensive Weapons Act 2019 can be sent, provided certain conditions are met. These include but are not limited to any knife or knife blade, including cutlery knives, bread knives, knives that can be used for hobbies and trades (for instance, utility knives and snap-off cutters, gardening, camping, lock knives, bushcraft and farming tools with a blade or any other trade tool that could commonly be described as a knife), butcher knives (including meat cleavers), felling axes and razor blades.

• Items may only be sent using the Age Verification service. This service is only available to customers shipping domestically within the UK.
• Items must be packaged appropriately so items present no risk to employees, other postal items or recipients.
• Wrap heavy cardboard around sharp edges and points, strong enough to ensure that the contents do not pierce the outer packaging.
• Wrap each item with cushioning material and place in a suitable outer container such as a padded envelope.
• The sender's name and return address must be clearly visible on the outer packaging.
• The outer packaging must be clearly marked to indicate a bladed item is enclosed and that it must not be handed to someone aged under 18.
• Returns for bladed items that can be carried by Royal Mail can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. Bladed items must not be sent using any variant of Business Response and Freepost.

Note: this excludes folding pocket knives where the cutting edge of its blade does not exceed 3 inches (7.62cm) or razor blades permanently enclosed in a cartridge or housing where less than 2mm is exposed which can be sent without using Age verification service.

• International destinations only

“Knives” or “Blades” defined by s141A Criminal Justice Act 1988 or ‘Bladed Products’ as defined by s41 of Offensive Weapons Act 2019 may be sent. Such items include, but are not limited to, any knife or knife blade, including cutlery knives, bread knives, knives that can be used for hobbies and trades (for instance, utility knives and snap-off cutters, gardening, camping, bushcraft and farming tools with a blade or any other trade tool that could commonly be described as a knife), butcher knives (including meat cleavers), felling axes, razor blades.

• Package appropriately so items present no risk to employees, other postal items or recipients.
• Wrap heavy cardboard around sharp edges and points, strong enough to ensure that the contents do not pierce the outer packaging
• Wrap each item with cushioning material and place in a suitable outer container such as a padded envelope.
• The sender's name and return address must be clearly visible on the outer packaging
• Marked to clearly indicate a bladed item is enclosed.

Please Note: It is the senders’ responsibility to ensure compliance with the law.

The following links to the legislation and guidance may assist but Royal Mail prohibitions and restrictions regarding the sending of bladed items must also be followed:
Criminal Justice Act 1988
Offensive Weapons Act 2019
Statutory guidance: Offensive Weapons Act 2019

• International  - Not allowed in the mail
• UK - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent at the specific request of a National Health Service a recognised laboratory or institution.
  • Clear instructions should be provided to patients on how to prepare the sample and assemble the packaging for posting.
  • Sample returns should only be made in the sample kits provided.
  • The total sample volume/mass in any parcel must not exceed 10g/10ml.
  • The outer packaging should be of adequate strength for its capacity, mass and intended use.
  • Testing of packaging may be required.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

  Additional guidelines for:

  • Faecal immunochemical test kits (known as a FIT kits):
    • Kits should have dimensions greater than 100mm x 100mm and also be greater than 8mm in thickness.
    • Any leakage from the sample receptacle should be contained within the outer packaging.
  • Faecal occult blood test kits (known as a FOB kits):
    • Kits should have dimensions greater than 100mm x 100mm.
    • Any leakage from the sample receptacle should be contained within the outer packaging.

CBD products containing more than 0.2% of THC (Tetrahydrocannabinol)

• International – Not allowed in the mail
• UK – Not allowed in the mail

 
CBD products containing 0.2% or less of THC (Tetrahydrocannabinol), including oils, liquids, sprays, capsules)

• UK & International – Allowed in the mail. Packaging guidelines apply
  • Items must be securely closed and placed in a leak-proof inner liner, such as a sealed polythene bag and in a leak-proof outer.
  • If sending more than one  item, surround with absorbent material such as newspaper and sufficient cushioning material to protect each item from damage.
  • Mark as "FRAGILE" when sending glass bottles.
  • The sender's name and address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.
     

International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:

• Can only be sent in their made-up form and in their original retail packaging.
• Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Substances which can cause severe damage to living tissue, other freight or transport by its chemical action including aluminium chloride, caustic soda, corrosive cleaning fluid, dyes, acids, corrosive paint and rust removers, mercury and gallium metal.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Note: certain hair dyes and associated products may be accepted provided they are not classed as dangerous goods.

Including any false instrument, or copy of a false instrument within the meaning of section 5 of the Forgery and Counterfeiting Act 1981)

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Only copies of old denominations, which are now obsolete and worthless except for collectable value and cannot be passed as tender are allowed.
Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• UK & International destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Follow instructions on sample preparation and packing.
  • Can only be returned in supplier provided packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• UK & International destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Each package must contain no more than two assembled e-cigarettes and should be securely packed to prevent movement in the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, see restrictions and packaging guidelines below:
  • Samples must not exceed 5litres/5kgs.
  • Pack in a leak proof or sift proof inner and protect by cushioning material in rigid outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Any chemical compound, mixture or device capable of producing an explosive or pyrotechnic effect with substantial instantaneous release of heat and gas is prohibited e.g. ammunition, blasting caps, fireworks, flares, fuses, igniters and nitro-glycerine.
Items that appear to be prohibited explosive ordnance may be subject to additional checks and delays.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

This includes mixtures of liquids or liquids containing solids in solution or suspension which give off a flammable vapour. Any liquid with a closed cup flash point below 60.5° C is prohibited e.g. acetone, benzene, cleaning compounds, gasoline, lighter fuel, paint thinners and removers, petroleum and solvents certain alcoholic beverages, perfumes and aftershaves, varnishes and enamels including nail varnish.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Solid materials which are liable to cause fire by friction, absorption of water, spontaneous chemical changes or retained heat from manufacturing or processing, or which can be readily ignited and burn vigorously e.g. adhesives, calcium carbide, cellulose nitrate products, fire lighters, matches, metallic magnesium, nitro-cellulose based film, phosphorous, potassium, sodium, sodium hydride, zinc powder, zirconium hydride.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Gases that are compressed, liquefied or dissolved under pressure, permanent gases which cannot be liquefied at ambient temperatures, liquefied gases which become liquid under pressure at ambient temperatures, dissolved gases which are dissolved under pressure in a solvent.

1. All flammable compressed gases are prohibited e.g. blowlamps; butane; lighters and refills containing flammable liquid or gas; ethane; gas cylinders for camping stoves; hydrogen; methane and propane.
2. All toxic compressed gases are prohibited e.g. chlorine; fluorine etc.
3. All non-flammable compressed gases are prohibited e.g. air bags; scuba tanks, carbon dioxide; fire extinguishers; neon and nitrogen.
4. Empty cylinders that are sealed so that residual gas under pressure are prohibited, only those cylinders which are open to the atmosphere for inspection are permitted.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Including Section 1 and Section 2 firearms, low-powered air weapons and their component parts - may be sent in compliance with UK law subject to any applicable controls on the possession or export of firearms

Firearms must not be loaded. Air weapons with an integral gas cylinder that are de-pressurised can only be accepted. Air weapons with gas cylinders that are pressurised are prohibited. Air weapons with a pressurised removable gas cylinder which is still attached are prohibited

Items that appear to be prohibited weapons may be subject to additional checks and delays.

International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:

• Must be packed in rigid outer packaging suitable for the gun size and weight, for example a fibreboard box, with sufficient inner packaging to prevent movement during transport.
• Use 1st Class as the minimum service.
• The sender's name and address must be clearly visible on the outer packaging.
• Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Antiques, deactivated and imitation firearms are also permitted.

• When sending deactivated firearms include proof of deactivation.
• Must be packed in rigid outer packaging suitable for the gun size and weight, for example a fibreboard box, with sufficient inner packaging to prevent movement during transport.
• Use 1st Class as the minimum service.
• The sender's name and address must be clearly visible on the outer packaging.
• Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Volume per item must not exceed 50g.
  • Ashes must be placed in a sift-proof container and securely closed. Items must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• UK destinations - No
• International destinations - No

As classified in the latest edition of the Technical Instructions for Safe Transport of Dangerous Goods by Air published by the International Civil Aviation Organization (ICAO) e.g. Ebola, Anthrax, Foot and Mouth disease.Technical Instructions.

For more information please see the IATA Guidance Document on Infectious Substances.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Must be new, empty and sent unopened in their original retail packaging.
  • A sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• Lighters considered to contain residual fuel may be disposed of.

Liquids 1 litre and over

• International destinations - Not allowed in the mail
• UK - Allowed in the mail, see restrictions and packaging guidelines below:
• • Items must be securely closed and placed in a leak-proof liner, such as a sealed polythene bag, so that any inadvertent leakage is contained within the outer packaging
  • Surround with absorbent material such as newspaper and sufficient cushioning material to protect each item from damage.
  • Mark as "FRAGILE" when sending glass bottles.
  • The sender's name and address must be clearly visible on the outer packaging. 
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.
  • Note: If you’re posting liquids 1 litre and over to and from geographic locations within the UK where we use air transport, which is generally for some next day services where we need to cross the sea or reach distant locations, extended delivery times may apply.

Liquids under 1 litre

• UK & International - Allowed in the mail, see restrictions and packaging guidelines below:
• • Items must be securely closed and placed in a leak-proof inner liner, such as a sealed polythene bag and in a leak-proof outer
  • Mark as "FRAGILE" when sending glass bottles.
  • The sender's name and address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Including bees, caterpillars, cockroaches, crickets, destroyers of noxious pests, earthworms, leeches and other parasites, lugworms, maggots, mealworms, pupae and chrysalides, rag worms, silkworms, spiders and stick insects. Dead insects, sent as collectables, are allowed.

UK & International destinations - Allowed in the mail, with restrictions and packaging guidelines below:

• Inner packaging
• • Any internal packaging materials must be based on the requirements of the live creatures, insects and invertebrates, taking into consideration the necessary humane care they require while in transportation

• Outer Packaging
• • Must be constructed to protect, keep safe and securely contain live creatures, insects and invertebrates.
  • Must be constructed to prevent escape and to preclude the container and its contents from being crushed in normal handling
  • Any outer packaging containing live creatures, insects and invertebrates requiring moisture during transportation must be constructed of water resistant material.

• Security and Ventilation
• • Containers must be constructed to prevent the escape of the live creatures, insects and invertebrates and must always provide adequate ventilation.

• Posting and Markings
• • 1st Class must be used as the minimum service.
  • Items must be clearly marked 'URGENT - LIVING CREATURES - HANDLE WITH CARE'.
  • The sender's name and address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Creatures or insects classified as dangerous within the Dangerous Wild Animals Act 1976 (including certain venomous spiders).

• International  destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, see  restrictions and packaging guidelines below:
• • Foreign lottery tickets are prohibited
  • UK lottery tickets are allowed in the domestic post.

With a magnetic field strength of 0.418A/metre or more at a distance of 4.6 metres from the outside of the package (including certain Public Address systems)

• International  destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Other than those that are prohibited as specified above (including loud speakers)

• International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Wrap soft packing material at least 2cm thick around each item.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Volume per item must not exceed 30ml.
  • No more than eight bottles of nail varnish can be sent in any one parcel.
  • Bottles of nail varnish must be placed in strong outer packaging and be so packed, secured or cushioned in such a way that they cannot break, be punctured or leak their contents into the outer packaging.
  • An ID8000 label must be applied (see an example of an ID8000 label).
  • The sender's name and return address must be clearly visible on the outer packaging.
  • These items may only be sent using our 1st Class or 2nd Class products paid for via franking or on account (VAT exempt 1st and 2nd Class Account Mail), Special Delivery® paid for via franking or on account, Royal Mail Tracked® and Royal Mail Sameday®. Please note Royal Mail Tracked Returns®, Business Response, Freepost® and all variants of Royal Mail 24 and Royal Mail 48 are excluded. Also note items cannot be returned by the Parcel Collect service.

Solutions containing a nicotine concentration of more than 2%.

• International – Not allowed in the mail
• UK – Not allowed in the mail

 
Solutions containing a nicotine concentration of 2% or less

• UK & International – Allowed in the mail. Must be sent in accordance with The Tobacco and Related Products Regulations 2016. Packaging guidelines apply.
  • Items must be securely closed and placed in a leak-proof inner liner, such as a sealed polythene bag and in a leak-proof outer packaging
  • If sending more than one item, surround with absorbent material such as newspaper and sufficient cushioning material to protect each item from damage
  • Mark as "FRAGILE" when sending glass bottles.
  • The sender's name and address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.
     

Including obscene or extreme pornography as detailed in Part 5 of the Criminal Justice and Immigration Act 2008 and indecent photographs or pseudo-photographs of a child as detailed in section 160 and 161 of the Criminal Justice Act 1988

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail
• Note: Certain hair dyes and associated products may be accepted provided they are not classed as dangerous goods. Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Solvent-based paints, wood varnishes, wood treatments and enamels, including gloss paint. Also see Nail varnish, polish

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Water-based paints, wood varnishes, wood treatments and enamels

• International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Volume per item for all international destinations and the Channel Islands and Isle of Man should not exceed 150ml.
  • Volume per item for UK destinations should not exceed 500ml. Excludes Channel Islands and Isle of Man.
  • All items must be new and unopened with the seals intact.
  • All tins of paint , wood varnishes and enamels must be sealed tightly, using paint tin clips or reinforced parcel tape or duct tape, applied in two directions, to securely hold the lid in place.
  • All items (tins, tubes and bottles) must be wrapped with bubble wrap and secured with parcel tape.
  • All items (tins, tubes and bottles) must be placed into in a leak-proof liner, such as polythene bag with a cable tie to secure it closed or a Ziplock bag. This is to ensure any inadvertent leakages will stay inside the bag.
  • All items must be placed in a double wall cardboard box. Empty spaces must be filled with cushioning material (to keep the items from moving around) and the box must be sealed securely with parcel tape.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns® and must be packaged in the same way. All variants of Business Response and Freepost are excluded.
  • Note: If you’re posting water-based paints, wood varnishes or enamels over 150ml to and from geographic locations within the UK where we use air transport, which is generally for some next day services where we need to cross the sea or reach distant locations, extended delivery times may apply.

(including blood or urine tests to monitor cholesterol levels, blood glucose levels, hormone levels, or prostate specific antibodies (PSA); tests required to monitor organ function such as heart, liver or kidney function for humans or animals with non-infectious diseases, or therapeutic drug monitoring; tests conducted for insurance or employment purposes and are intended to determine the presence of drugs or alcohol; pregnancy tests; biopsies to detect cancer; and antibody detection in humans or animals in the absence of any concern for infection (e.g. evaluation of vaccine induced immunity, diagnosis of autoimmune disease, etc. Excludes blood spot and hair samples)

May only be sent at the specific request of a medical professional, a recognised laboratory or institution. Clear instructions should be provided to patients on how to take and assemble the packaging for posting. Sample returns should only be made in the sample kits provided. The total sample volume/mass in any parcel must not exceed 250g/250ml and
a) The specimen must be transported in a packaging which will prevent any leakage and which must be marked with the words “Exempt human specimen” or “Exempt animal specimen”, as appropriate;
b) The packaging must consist of three components:
i) a leakproof primary receptacle(s);
ii) a leakproof secondary packaging; and a
iii) an outer packaging of adequate strength for its capacity, mass and intended use, and with at least one surface having minimum dimensions of 100 mm × 100 mm and also be greater than 10mm in thickness. Any leakage from the sample receptacle should be contained within the outer packaging.
c) For liquids, absorbent material in sufficient quantity to absorb the entire contents must be placed between the primary receptacle(s) and the secondary packaging so that, during transport, any release or leak of a liquid substance will not reach the outer packaging and will not compromise the integrity of the cushioning material;
d) When multiple fragile primary receptacles are placed in a single secondary packaging, they must be either individually wrapped or separated to prevent contact between them.
e) Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Volume per item must not exceed 150ml.
  • No more than eight perfumes or aftershaves can be sent in any one parcel.
  • The perfume or aftershave must be within its original retail packaging and then placed in strong outer packaging.
  • The inner packagings must be packed, secured or cushioned to prevent breakage or leakage of their contents into the outer packaging.
  • An ID8000 label must be applied (see an example of an ID8000 label).
  • The sender's name and return address must be clearly visible on the outer packaging.
  • These items may only be sent using our 1st Class or 2nd Class products paid for via franking or on account (VAT exempt 1st and 2nd Class Account Mail), Special Delivery® paid for via franking or on account, Royal Mail Tracked® and Royal Mail Sameday®. Please note Royal Mail Tracked Returns®, Business Response, Freepost® and all variants of Royal Mail 24 and Royal Mail 48 are excluded. Also note items cannot be returned by the Parcel Collect service.

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • Should be able to withstand a journey of up to 48 hours. Please note frozen water and dry ice are prohibited.
  • Use 1st Class as the minimum service.
  • Must be suitably sealed to prevent leakage or tainting of other items such as in sealed vacuum packs.
  • Must be packed in a strong corrugated board box or purpose designed polystyrene pack.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Including substances that are liable to cause death or injury if swallowed or inhaled or by skin contact, such as arsenic, beryllium, cyanide, fluorine, rat poison

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Non-toxic and non-flammable

• UK & International destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent by or at the specific request of, a recognised professional registered clinician/practitioner who is permitted to practice within the UK in accordance with the relevant UK regulations. For example (but not limited to) a qualified medical practitioner, registered dental practitioner, veterinary surgeon, registered nurse or a recognised laboratory or institution.
  • The medicines must be securely closed and placed in a leak-proof container such as a sealed polythene bag (for liquids) or a sift-proof container (for solids).
  • Must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

 
Toxic, flammable or toxic and flammable

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent by or at the specific request of, a recognised professional registered clinician/practitioner who is permitted to practice within the UK in accordance with the relevant UK regulations. For example (but not limited to) a qualified medical practitioner, registered dental practitioner, veterinary surgeon, registered nurse or a recognised laboratory or institution.
  • Volume/mass per item must not exceed 50ml/50g.
  • No more than eight items can be sent in any one parcel.
  • The medicines must be securely closed and placed in a leak-proof container such as a sealed polythene bag (for liquids) or a sift-proof container (for solids).
  • Must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • An ID8000 label must be applied (see an example of an ID8000 label).
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Please note Royal Mail Tracked Returns®, Business Response, Freepost® and all variants of Royal Mail 24 and Royal Mail 48 are excluded.

Controlled Drugs prescriptions: Schedule 1

• International destinations - Not allowed in the mail
• UK destinations – Not allowed in Mail

 
Controlled Drugs prescriptions: Schedule 2-5
Non-toxic and non-flammable

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent by or at the specific request of, a recognised professional registered clinician/practitioner who is permitted to practice within the UK in accordance with the relevant UK regulations. For example (but not limited to) a qualified medical practitioner, registered dental practitioner, veterinary surgeon, registered nurse or a recognised laboratory or institution.
  • The medicines must be securely closed and placed in a leak-proof container such as a sealed polythene bag (for liquids) or a sift-proof container (for solids).
  • Must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Registered Controlled Drugs prescriptions may only be sent using Royal Mail Tracked 24/48 with Signature or Special Delivery Guaranteed.
  • Non-registered Controlled Drugs prescriptions may only be sent using a Royal Mail tracked service (excludes Royal Mail Signed For).
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

 
Toxic, flammable or toxic and flammable

• International destinations - Not allowed in the mail
• UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent by or at the specific request of, a recognised professional registered clinician/practitioner who is permitted to practice within the UK in accordance with the relevant UK regulations. For example (but not limited to) a qualified medical practitioner, registered dental practitioner, veterinary surgeon, registered nurse or a recognised laboratory or institution.
  • Volume/mass per item must not exceed 50ml/50g.
  • No more than eight items can be sent in any one parcel.
  • The medicines must be securely closed and placed in a leak-proof container such as a sealed polythene bag (for liquids) or a sift-proof container (for solids).
  • Must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • An ID8000 label must be applied (see an example of an ID8000 label).
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Registered Controlled Drugs prescriptions may only be sent using Royal Mail Tracked 24/48 with Signature or Special Delivery Guaranteed
  • Non-registered Controlled Drugs prescriptions may only be sent using a Royal Mail tracked service (excludes Royal Mail Signed For).
  • Please note Royal Mail Tracked Returns®, Business Response, Freepost® and all variants of Royal Mail 24 and Royal Mail 48 are excluded.

Not classified as dangerous goods in the latest edition of the Technical Instructions for the Safe Transport of Dangerous Goods by Air published by the International Civil Aviation Organization (ICAO) such as samples of granite rock

• International & UK destinations- Allowed in the mail, with restrictions and packaging guidelines below:
• • Surround with cushioning material e.g. bubble wrap.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Classified as dangerous goods in the latest edition of the Technical Instructions for the Safe Transport of Dangerous Goods by Air published by the International Civil Aviation Organization (ICAO) e.g. fissile material (uranium 235, etc), radioactive waste material, thorium or uranium ores and luminous dials from aircraft.

• International  destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

(excludes: (i) knives prohibited under UK law - see Weapons - and (ii) Bladed items. Includes, but not limited to scissors, mini chopper blades, food processor blades, sewing kits, knitting needles, syringes, chisels, piercing awls, saws, nails, pins, fishing hooks).

• UK & International destinations - Allowed in the mail, with packaging guidelines below:
• • Package appropriately so items present no risk to employees, other postal items or recipients.
  • Wrap heavy cardboard around sharp edges and points, strong enough to ensure that the contents do not pierce the outer packaging.
  • Wrap each item with cushioning material and place in a suitable outer container such as a padded envelope.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

• International & UK destinations - Allowed in the mail, with restrictions and packaging guidelines below:
• • May only be sent by, or at the specific request of, a qualified medical practitioner, registered dental practitioner, veterinary surgeon, registered nurse or a recognised laboratory or institution.
  • The vaccines must be securely closed and placed  in a leak-proof liner such as a sealed polythene bag (for liquids) or a sift-proof container (for solids).
  • Must be tightly packed in strong outer packaging and must be secured or cushioned to prevent any damage.
  • The sender's name and return address must be clearly visible on the outer packaging.
  • Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail

Soil samples sent for analysis are permitted provided they are packaged so that any leaks and spills are contained in the outer packaging. Returns can only be sent using Royal Mail Tracked Returns® and Royal Mail Special Delivery Guaranteed Returns®. All variants of Business Response and Freepost are excluded.

Includes items made for the sole purpose of causing injury to a person, items adapted for use to cause injury to a person, and any item intended by the person sending or receiving it to cause injury to a person Also including, but not limited to, Section 5 firearms, CS gas, pepper sprays, tasers and stun guns, flick knives, gravity knives, disguised knives, butterfly knives, crossbows, and other items that are banned under laws applicable in the UK or the destination country.

Items that appear to be prohibited weapons may be subject to additional checks and delays.

• International destinations - Not allowed in the mail
• UK destinations - Not allowed in the mail